FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 2251208 · Received September 9, 2011

Report

Report Number
1061932-2011-01383
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
September 15, 2009
Report Date
September 15, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K081930
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED FOR THE PERIOD BETWEEN 01/01/2008 AND 10/23/2010 OF COMPLAINTS FOR ADDITIONAL REPORTABLE EVENTS. THE ROOT CAUSE WAS AN ANOMALY IN THE SOFTWARE ALGORITHM THAT WAS SUBSEQUENTLY CORRECTED IN THE NEXT SOFTWARE RELEASE (1.1.2.0).

Description of Event or Problem · 1

AN IN-HOUSE SOFTWARE ENGINEER NOTED THAT THE DHX 800 INSTRUMENT ALWAYS REPORTS ZERO FOR THE NRBC (NUCLEATED RED BLOOD CELL) REGION IN DAILY CHECKS. DAILY CHECKS ARE PART OF THE DXH 800 SYSTEM QUALITY ASSURANCE AND THEY REPORT BACKGROUND COUNTS. IF THE NRBC REGION BACKGROUND FAILS BUT IS NOT DETECTED, SOME SUBSEQUENT SAMPLES MAY BE REPORTED WITH FALSELY INCREASED NRBC%. AS THE PROBLEM WAS DISCOVERED IN-HOUSE, NO ACTUAL PATIENT RESULTS WERE GENERATED AND THERE WERE NO REPORTED CHANGES TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK