FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX-EMS DEFIBRILLATOR

MDR report key: 2250980 · Received August 31, 2011

Report

Report Number
1218950-2011-02574
Event Type
Malfunction
Date Received
August 31, 2011
Report Date
August 3, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE FAILS TO RECOGNIZE THE BATTERY DUE TO BENT BATTERY PCA PINS. THERE WAS NO REPORT OF PT INVOLVEMENT. A PHILIPS FSE WENT TO THE CUSTOMER SITE AND VERIFIED THE FAILURE. REPLACEMENT OF THE BATTERY PCA RESOLVED THE FAILURE. THE UNIT PASSED ALL TESTING AND REMAINS AT THE CUSTOMER SITE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE FAILS TO RECOGNIZE THE BATTERY DUE TO BENT BATTERY PCA PINS. THERE WAS NO REPORT OF PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX-EMS DEFIBRILLATOR MKJ PHILIPS HEALTHCARE - ANDOVER M3536A

Patients

Seq Age Sex Outcome Treatment
1