FDA Adverse Event Malfunction Summary report: N

CASE P2 SERIES

MDR report key: 2250776 · Received September 13, 2011

Report

Report Number
2250776
Event Type
Malfunction
Date Received
September 13, 2011
Date of Event
August 2, 2011
Report Date
September 13, 2011
Manufacturer
GE HEALTHCARE
Product Code
DQK
Product Problem
Yes
Report Source
User Facility report
Reporter Location
LA, US

Narratives

Description of Event or Problem · 1

PATIENT WAS IN THE MIDDLE OF HAVING HIS STRESS WHEN THE TECH HAD TO PUT THE STRESS MACHINE INTO PAUSE STAGE TO KEEP IT FROM GETTING ANY FASTER. I THEN TURNED THE SPEED DOWN WHILE THE DOCTOR ENTERED THE ROOM AND TURNED THE GRADE OF THE TREADMILL DOWN AS WELL. THE DOCTOR THEN TRIED TO TURN THE SPEED DOWN AND IT WOULD NOT ALLOW HIM TO DO ANYTHING. TECH TRIED TO PUT THE PATIENT INTO RECOVERY MODE AND IT WOULD NOT DO ANYTHING. TECH STOPPED THE TREADMILL AND BROUGHT THE PATIENT BACK TO THE STRETCHER WITH NO PROBLEM. THE PATIENT WAS NOT INJURED DURING THIS TRANSITION. TECH THEN TRIED TO END THE TEST AND THE MACHINE WOULD NOT REACT TO ANYTHING. THEN TURNED THE MACHINE OFF AND RESTARTED IT. THE MACHINE WAS STILL NOT WORKING. AFTER THE PATIENT LEFT, I CALLED GE TECH SUPPORT AND WE DISCOVERED THAT THE CONTROL PANEL ON THE FRONT OF THE STRESS MACHINE WAS NOT FUNCTIONING PROPERLY. THEN PUT A WORK ORDER FOR BIOMED TO COME AND FIX IT. WE DID LOSE PEAK AND RECOVERY EKG DATA BECAUSE OF THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CASE P2 SERIES CARDIAC TESTING SYSTEM DQK GE HEALTHCARE CASE P2 SERIES *

Patients

Seq Age Sex Outcome Treatment
1 65 YR