FDA Adverse Event Injury Summary report: N

DAVINCI XI

MDR report key: 22506678 · Received July 15, 2025

Report

Report Number
2955842-2025-29763
Event Type
Injury
Date Received
July 15, 2025
Date of Event
June 24, 2025
Report Date
June 24, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED EVENT WAS ADDRESSED WITH PHONE SUPPORT. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED ERROR LOGS, AND THEY WERE CLEAR. THE ISI TSE HAD THE CUSTOMER TO SHUTDOWN SYSTEM AND RESEAT DIGITAL VIDEO INTERFACE (DVI) FIBERS CONNECTIONS ON THE CORE. AFTER THE SYSTEM WAS RESTARTED, THE IMAGE ON THE TOUCH SCREEN WAS CORRECT. NO SITE VISIT WAS CONDUCTED. THE SYSTEM WAS WORKING PROPERLY, AND NO ADDITIONAL ACTION WAS REQUIRED AS THE ISSUE WAS RESOLVED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED COLORECTAL SURGICAL PROCEDURE, GREEN LINES WERE PRESENT ON THE TOUCH SCREEN. THE NURSE CALLED IN AFTER THE SURGERY WAS CONVERTED DUE TO ANATOMY TO REPORT THAT GREEN LINES WERE PRESENT ON THE TSC. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) CONFIRMED THAT THE FAULT WAS ISOLATED TO THE VISION CART MONITOR AND NOT PRESENT WITHIN THE SURGEON CONSOLE VIEWER. THE TSE REVIEWED ERROR LOGS, AND THEY WERE CLEAR. THE TSE ASKED THE CUSTOMER TO SHUT DOWN THE SYSTEM AND RESEAT THE DIGITAL VIDEO INTERFACE (DVI) FIBER CONNECTIONS ON THE CORE. AFTER THE SYSTEM RESTARTED, THE IMAGE ON THE TSC WAS CORRECT. THE SYSTEM WAS READY TO USE. INTUITIVE SURGICAL, INC. (ISI) ATTEMPTED FOLLOW-UP TO OBTAIN ADDITIONAL INFORMATION. HOWEVER, NO FURTHER DETAILS HAVE BEEN RECEIVED AS OF THE DATE OF THIS REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1572340 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-46 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Required Intervention DA VINCI INSTRUMENTS AND ACCESSORIES.