FDA Adverse Event Malfunction Summary report: N

SYVA EMIT AMIKACIN ASSAY

MDR report key: 22496845 · Received July 14, 2025

Report

Report Number
2517506-2025-00109
Event Type
Malfunction
Date Received
July 14, 2025
Date of Event
April 21, 2025
Report Date
October 27, 2025
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
KLQ
UDI-DI
00842768001543
PMA / PMN Number
K822657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN OUTSIDE OF THE UNITED STATES (OUS) CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER (CCC). QUALITY CONTROLS (QC) RECOVERED OUT OF RANGE ON THE DAY AFTER THE ERRONEOUS RESULT WAS OBTAINED. THE ASSAY WAS RECALIBRATED, AFTER WHICH QC RECOVERED IN RANGE. SIEMENS IS INVESTIGATING THE EVENT.

Additional Manufacturer Narrative · 0

SIEMENS FILED THE INITIAL MDR 2517506-2025-00109 ON 14-JUL-2025. ADDITIONAL INFORMATION (13-OCT-2025): SIEMENS HAS REVIEWED THE INSTRUMENT DATA. THE ISSUE WAS RESOLVED WITH THE REPLACEMENT OF THE REAGENT AND SAMPLE MIXERS AND REPLACEMENT OF THE REACTION CUVETTES AS PART OF ROUTINE SERVICE TROUBLESHOOTING AND MAINTENANCE. THE CUSTOMER HAS BEEN MONITORED FOR REOCCURRENCE BY THE LOCAL TEAM SINCE AUGUST AND THERE HAS BEEN NO REPORTED RECURRENCE FROM THE CUSTOMER. SIEMENS HAS RECEIVED VERBAL CONFIRMATION FROM THE LOCAL SERVICE THE EVENT WAS RESOLVED WITH THE MAINTENANCE PERFORMED. THE CUSTOMER IS OPERATIONAL, AND THE REPORTED EVENT IS RESOLVED BY ROUTINE / SERVICE PART REPLACEMENT. THE SYSTEM IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 0

A FALSELY LOW AMIKACIN RESULT WAS OBTAINED ON A PATIENT SAMPLE ON AN ATELLICA CH 930 SYSTEM USING SYVA EMIT AMIKACIN REAGENT. THE ERRONEOUS RESULT WAS REPORTED TO THE PHYSICIAN(S). AFTER QUALITY CONTROLS (QC) RECOVERED OUT OF RANGE THE FOLLOWING DAY, THE INITIAL AMIKACIN RESULT WAS QUESTIONED, AND THE SAMPLE WAS REPEATED FOR AMIKACIN AND RECOVERED HIGHER. THE HIGHER RESULT WAS REPORTED AS THE CORRECT RESULT TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE ERRONEOUS RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
400662 SYVA EMIT AMIKACIN ASSAY RADIOIMMUNOASSAY, AMIKACIN KLQ SIEMENS HEALTHCARE DIAGNOSTICS INC. SYVA EMIT AMIKACIN ASSAY S2 00842768001543

Patients

Seq Age Sex Outcome Treatment
1 74 YR Male