FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 22494506 · Received July 14, 2025

Report

Report Number
3013756811-2025-166450
Event Type
Malfunction
Date Received
July 14, 2025
Date of Event
July 6, 2025
Report Date
July 14, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000077
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

A CARTRIDGE CHANGE ERROR WAS REPORTED WITH THE PUMP. THE CUSTOMER'S BLOOD GLUCOSE LEVEL DID NOT EXCEED 500 MG/DL (27.7 MMOL/L), SO THERE WAS NO ADVERSE IMPACT. TECHNICAL SUPPORT INSTRUCTED THE CUSTOMER TO INSPECT AND CLEAN THE PUMP'S COMPONENTS, RESULTING IN THE SUCCESSFUL LOADING OF THE CARTRIDGE AND RESUMPTION OF INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
809344 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152000077

Patients

Seq Age Sex Outcome Treatment
1 63 YR Male