FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
MDR report key: 22494506
·
Received July 14, 2025
Report
- Report Number
- 3013756811-2025-166450
- Event Type
- Malfunction
- Date Received
- July 14, 2025
- Date of Event
- July 6, 2025
- Report Date
- July 14, 2025
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- UDI-DI
- 00389152000077
- PMA / PMN Number
- K203234
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 0
A CARTRIDGE CHANGE ERROR WAS REPORTED WITH THE PUMP. THE CUSTOMER'S BLOOD GLUCOSE LEVEL DID NOT EXCEED 500 MG/DL (27.7 MMOL/L), SO THERE WAS NO ADVERSE IMPACT. TECHNICAL SUPPORT INSTRUCTED THE CUSTOMER TO INSPECT AND CLEAN THE PUMP'S COMPONENTS, RESULTING IN THE SUCCESSFUL LOADING OF THE CARTRIDGE AND RESUMPTION OF INSULIN THERAPY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 809344 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 | 00389152000077 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 63 YR | Male |