EVERSENSE SENSOR
Report
- Report Number
- 3009862700-2025-00956
- Event Type
- Malfunction
- Date Received
- July 13, 2025
- Date of Event
- June 13, 2025
- Report Date
- September 10, 2025
- Manufacturer
- SENSEONICS INC.
- Product Code
- QHJ
- PMA / PMN Number
- P160048
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
THE MANUFACTURER IS CURRENTLY PERFORMING INVESTIGATION AND THE RESULTS WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.
ON THE ON (B)(6) 2025, THE USER REPORTED THAT THE SYSTEM SHOWED RESULTS THAT WERE DIFFERENT FROM GLUCOMETER MEASUREMENTS. BASED ON THE ESCALATION ANALYSIS IT WAS DETERMINED THAT THE SENSOR HAD DEVIATED FROM NORMAL BEHAVIOR, A SENSOR REPLACEMENT WAS APPROVED, AND AN RMA WAS ISSUED FOR FURTHER INVESTIGATION. THE SENSOR WAS RETURNED FOR FURTHER INVESTIGATION, AND UPON RECEIPT, A VISUAL INSPECTION SHOWED NO ANOMALIES ON THE SENSOR. A REVIEW OF THE RAW SENSOR DATA ALSO REVEALED OPTICAL INSTABILITY, HOWEVER, THIS COULD NOT BE REPRODUCED DURING IN-HOUSE TESTING. THIS MAY OCCUR IN SOME INSTANCES WHERE THE FAILURE MODE THAT PRESENTS ITSELF IN THE BODY IS NOT REPRODUCED IN THE LAB, SUCH AS THE IN VIVO STATE OF THE SENSOR HYDROGEL. THE USER WAS OFFERED A SENSOR REPLACEMENT AS A RESOLUTION. B4. DATE OF THIS REPORT 10 SEPT 2025. G3. DATE RECEIVED BY THE MANUFACTURER? 10 SEPT 2025. H3. DEVICE EVALUATED BY MANUFACTURER? YES. H6. TYPE OF INVESTIGATION UPDATED TO 10. H6. INVESTIGATION FINDINGS UPDATED TO 3224. H6. INVESTIGATION CONCLUSIONS UPDATED TO 4315.
SENSEONICS WAS MADE AWARE OF AN INCIDENT WHERE THE PATIENT COMPLAINED OF INACCURATE SENSOR READINGS. THE PATIENT OBSERVED MEASUREMENT DEVIATIONS BETWEEN CGM AND BLOOD GLUCOSE (BG) AND PROVIDED THE BELOW EXAMPLES. DATE TIME SG VALUE BG VALUE A. (B)(6) 2025 1:03 154 197, B. 13:40 103 126, C. 18:40 112 164, D. 19:40 105 159. THE ISSUE WAS ESCALATED TO NEXT LEVEL SUPPORT WHO REVIEWED THE SYSTEM PERFORMANCE IN DATA MANAGEMENT SYSTEM (DMS) AND AUTHORIZED A RETURN MATERIAL AUTHORIZATION (RMA) FOR THE SENSOR REPLACEMENT DUE TO POSSIBLE DEVIATION IN THE SYSTEM PERFORMANCE FROM THE NORMAL BEHAVIOR.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1118793 | EVERSENSE SENSOR | IMPLANTABLE GLUCOSE MONITORING SYSTEM, SENSOR | QHJ | SENSEONICS INC. | 101967-950 | WP09966 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |