FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 2248938 · Received September 15, 2011

Report

Report Number
2050012-2011-04961
Event Type
Malfunction
Date Received
September 15, 2011
Date of Event
August 10, 2011
Report Date
August 15, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CONTROLS WERE RUN BEFORE AND AFTER THIS INCIDENT AND THE RESULTS WERE WITHIN ESTABLISHED RANGES. TECHNICAL APPLICATIONS INFORMED THE CUSTOMER THAT THE DATA SUGGESTS THE PRESENCE OF INTERFERENCE IN THE SAMPLE. SERVICE WAS NOT DISPATCHED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) IN REGARDS TO OBTAINING A PATIENT SAMPLE THAT WAS RUN ON THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER THAT YIELDED A SUPPRESSED OUT OF INSTRUMENT RANGE (OIR) LOW HIGH DENSITY LIPOPROTEIN DEFICIENCY (HDLD) RESULT. THE CUSTOMER ALSO RAN THE SAMPLE ON AN ALTERNATE INSTRUMENT AND GOT THE SAME SUPPRESSED OIR LOW RESULT. THE CUSTOMER REPORTED A RESULT OF < 5 MG/DL ON (B)(6) 2011. THE CUSTOMER SENT THE SAMPLE TO TWO DIFFERENT REFERENCED LABORATORIES ON (B)(6) 2011 AND THE RESULTS YIELDED 32 MG/DL AND 34 MG/DL. THE CUSTOMER AMENDED THE AVERAGED VALUE OF 33 MG/DL. THE CUSTOMER THAN RERAN THE RESULTS ON THE SAME INSTRUMENTS (THE DXC 800 PRO AND THE ALTERNATE INSTRUMENT) ON (B)(6) 2011 TO RECONFIRM THE RESULTS AND GENERATED THE SAME SUPPRESSED OIR LOW RESULTS. THERE WAS NO CHANGE TO PATIENT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE JJE BECKMAN COULTER INC. DXC 800 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1