FDA Adverse Event Malfunction Summary report: N

ASM,HEAD,IMAGE1 S,H3-Z, CE

MDR report key: 22472962 · Received July 10, 2025

Report

Report Number
2027009-2025-01203
Event Type
Malfunction
Date Received
July 10, 2025
Date of Event
June 18, 2025
Report Date
July 25, 2025
Manufacturer
KARL STORZ IMAGING
Product Code
FET
PMA / PMN Number
K131953
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IN QUESTION WAS RETURNED MANUFACTURER. THIS INFORMATION IS REFLECTED IN SECTION D9. THE EVALUATION IS ANTICIPATED, BUT NOT YET BEGUN. THE INVESTIGATION WILL BE PERFORMED BY A DESIGNATED KARL STORZ EMPLOYEE. THE EVENT IS FILED UNDER INTERNAL KARL STORZ COMPLAINT ID: (B)(4).

Additional Manufacturer Narrative · 0

DEVICE EVALUATION: COMPLAINT VERIFIED - THE CAMERA WOULD NOT PRODUCE AN IMAGE. A FUNCTIONAL TEST CONFIRMED THE COMPLAINT. TROUBLESHOOTING FOUND A SHORT BETWEEN +12 VOLTS AND GND. SEVERAL COMPONENTS NEEDED TO BE REMOVED TO ISOLATE THE SHORT, WHICH WAS FOUND TO BE C26. AFTER THE REMOVAL OF C26 THE SHORT WAS NO LONGER PRESENT. THE CUSTOMER'S HEADBOARD IS THE ORIGINAL FROM THE 10/12/2016 MANUFACTURE DATE, SO, IT SHOULD BE REPLACED TO ENSURE THERE ARE NO LATENT FAILURES. THE ROOT CAUSE WAS DETERMINED AS +12 VOLTS IS SHORTED TO GND (C26 COMPONENT FAILURE) AND FAILED DUE TO NORMAL WEAR AND TEAR. THE EVENT IS FILED UNDER INTERNAL KARL STORZ COMPLAINT ID: (B)(4).

Description of Event or Problem · 0

IT WAS REPORTED THAT "NO IMAGE/BLUE LINES WHEN PLUGGED IN". NO NEGATIVE IMPACT IN STATE OF HEALTH REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1120460 ASM,HEAD,IMAGE1 S,H3-Z, CE ASM,HEAD,IMAGE1 S,H3-Z, CE FET KARL STORZ IMAGING TH100

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown