INTELLIVUE MULTI-MEASUREMENT MODULE X3
Report
- Report Number
- 9610816-2025-000581
- Event Type
- Death
- Date Received
- July 9, 2025
- Date of Event
- May 31, 2025
- Report Date
- August 1, 2025
- Manufacturer
- PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH
- Product Code
- MHX
- UDI-DI
- 00884838082588
- PMA / PMN Number
- K171801
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
- Health Professional
- Yes
Narratives
BASED ON THE LIMITED INFORMATION RECEIVED, IT CANNOT BE CONFIRMED WHETHER A DEVICE MALFUNCTION OCCURRED OR WHETHER THE DEVICE CAUSED OR CONTRIBUTED TO THE REPORTED EVENT. PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION CONCERNING THIS EVENT AND THE COMPLAINT IS STILL UNDER INVESTIGATION. A FINAL REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE.
THE FOLLOWING FUNCTIONAL/DIAGNOSTIC TESTING AND COMMUNICATIONS WERE PERFORMED; THE PHILIPS REMOTE CLINICAL APPLICATION SPECIALIST (CAS) SPOKE WITH THE BIOMED WHO CONFIRMED THAT THE X3 MONITOR IS CURRENTLY IN USE AND THE DEVICE IS PERFORMING AS EXPECTED. THE CAS REQUESTED AN ONSITE VISIT TO RETRIEVE THE CLINICAL AUDIT, TECHNICAL LOGS, AND CONFIRM THE MONITOR IS PERFORMING AS EXPECTED. A PHILIPS TECHNICAL CONSULTANT WENT TO THE CUSTOMER'S SITE AND PULLED LOGS. THE WORK ORDER INDICATES THE SYSTEM MEETS SPECIFICATION FOR THE PERFORMED SERVICE AND IS RETURNED TO USE. GOOD FAITH EFFORTS WERE MADE TO OBTAIN ADDITIONAL INFORMATION; HOWEVER, NO RESPONSE WAS RECEIVED FROM THE CUSTOMER CONTACT. ALTHOUGH DEVICE LOGS WERE AVAILABLE, NO DETAILS ABOUT THE PATIENT INCIDENT OR DEATH WERE PROVIDED AND NO DEVICE PROBLEM WAS ALLEGED; THEREFORE, THERE IS INSUFFICIENT INFORMATION FOR AN INVESTIGATION. BASED ON THE INFORMATION AVAILABLE THE CAUSE OF THE REPORTED PROBLEM WAS UNABLE TO BE DETERMINED. THE DEVICE REMAINS IN USE AT THE CUSTOMER'S SITE. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.
IT WAS REPORTED FOLLOWING A PATIENT INCIDENT, CLINICAL LEADERSHIP REQUESTED ASSISTANCE RETRIEVING AND REVIEWING THE CLINICAL AUDIT LOGS. THERE WAS A REQUEST FOR AN ON-SITE ENGINEER TO CONFIRM THE DEVICE WAS WORKING AS EXPECTED. IT WAS INDICATED THE PATIENT PASSED AWAY A FEW DAYS LATER BUT BIOMED WAS NOT SURE IF THE DEATH WAS RELATED TO THE INCIDENT. NO FURTHER DETAILS WERE PROVIDED; THEREFORE, GOOD FAITH EFFORTS ARE BEING PERFORMED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1601790 | INTELLIVUE MULTI-MEASUREMENT MODULE X3 | INTELLIVUE MULTI-MEASUREMENT MODULE X3 | MHX | PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH | INTELLIVUE X3 | 00884838082588 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Death |