FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 2243762 · Received July 29, 2011

Report

Report Number
3004209178-2011-82358
Event Type
Malfunction
Date Received
July 29, 2011
Date of Event
July 17, 2011
Report Date
July 18, 2011
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A FROZEN DISPLAY, AND HE WAS NOT ABLE TO CLEAR THE ALARM. TROUBLESHOOTING WAS PERFORMED. THE CUSTOMER STATED THAT THE BATTERY WAS REMOVED FROM THE INSULIN ALL NIGHT, AND THE BUTTONS ARE UNRESPONSIVE. THE CUSTOMER MENTIONED THAT THE TIME ON THE INSULIN PUMP WAS NOT ADVANCING. EXPLAINED TO CUSTOMER THAT A REPLACEMENT OF THE INSULIN PUMP WOULD BE SENT. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1