POWERED WHEELCHAIR
Report
- Report Number
- 1525712-2011-00502
- Event Type
- Malfunction
- Date Received
- September 12, 2011
- Report Date
- September 9, 2011
- Manufacturer
- INVACARE
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
(B)(4). HAS BEEN ISSUED FOR THE RETURN OF THE WHEEL CHAIR. THIS ISSUE WAS DISCOVERED DURING THE INITIAL SET-UP OF THE DEVICE. FURTHER CONFIRMATION CAME FROM THE INVACARE TERRITORY BUSINESS MANAGER UPON ARRIVAL. THE CHAIR WAS NEVER DELIVERED TO THE CUSTOMER. ELECTRONIC MALFUNCTIONS WITHIN THE CONTROLLER, INCLUDING ANY DEBRIS THAT MAY RESULT, ARE WELL CONTAINED WITHIN THE METAL ENCLOSURE OF THE DEVICE. IF THERE WAS AN ELECTRONIC COMPONENT FAILURE, A BURNING SMELL CAN OCCUR HOWEVER THIS IS NOT AN INDICATION OF SUSTAINED COMBUSTION. MALFUNCTION HAS NOT BEEN ESTABLISHED. PRODUCT HAS NOT BEEN RETURNED FOR EVALUATION AT THIS TIME SO IT IS UNKNOWN IF A MALFUNCTION OCCURRED OR IF OTHER FACTORS SUCH AS SHIPPING MAY HAVE CAUSED OR CONTRIBUTED TO THIS INCIDENT. IF DEVICE IS RETURNED AND THE EVALUATION ESTABLISHES MALFUNCTION A FOLLOW UP MDR WILL BE COMPLETED.
THE ELEVATE ACTUATOR ALLEGEDLY SMELLED HOT. THE ACTUATOR WAS REPLACED. THE TBM WENT TO LOOK AT THE CHAIR AND ALLEGES WHEN THE CHAIR ELEVATES, THE SMELL RETURNS AND GETS STRONGER. THE CHAIR WAS NEVER DELIVERED TO CONSUMER. THE CHAIR IS BEING RETURNED TO IVC. NO INJURY IS ALLEGED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE | TDXSP-CG-GT |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |