FDA Adverse Event Malfunction Summary report: N

POWERED WHEELCHAIR

MDR report key: 2243357 · Received September 12, 2011

Report

Report Number
1525712-2011-00502
Event Type
Malfunction
Date Received
September 12, 2011
Report Date
September 9, 2011
Manufacturer
INVACARE
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). HAS BEEN ISSUED FOR THE RETURN OF THE WHEEL CHAIR. THIS ISSUE WAS DISCOVERED DURING THE INITIAL SET-UP OF THE DEVICE. FURTHER CONFIRMATION CAME FROM THE INVACARE TERRITORY BUSINESS MANAGER UPON ARRIVAL. THE CHAIR WAS NEVER DELIVERED TO THE CUSTOMER. ELECTRONIC MALFUNCTIONS WITHIN THE CONTROLLER, INCLUDING ANY DEBRIS THAT MAY RESULT, ARE WELL CONTAINED WITHIN THE METAL ENCLOSURE OF THE DEVICE. IF THERE WAS AN ELECTRONIC COMPONENT FAILURE, A BURNING SMELL CAN OCCUR HOWEVER THIS IS NOT AN INDICATION OF SUSTAINED COMBUSTION. MALFUNCTION HAS NOT BEEN ESTABLISHED. PRODUCT HAS NOT BEEN RETURNED FOR EVALUATION AT THIS TIME SO IT IS UNKNOWN IF A MALFUNCTION OCCURRED OR IF OTHER FACTORS SUCH AS SHIPPING MAY HAVE CAUSED OR CONTRIBUTED TO THIS INCIDENT. IF DEVICE IS RETURNED AND THE EVALUATION ESTABLISHES MALFUNCTION A FOLLOW UP MDR WILL BE COMPLETED.

Description of Event or Problem · 1

THE ELEVATE ACTUATOR ALLEGEDLY SMELLED HOT. THE ACTUATOR WAS REPLACED. THE TBM WENT TO LOOK AT THE CHAIR AND ALLEGES WHEN THE CHAIR ELEVATES, THE SMELL RETURNS AND GETS STRONGER. THE CHAIR WAS NEVER DELIVERED TO CONSUMER. THE CHAIR IS BEING RETURNED TO IVC. NO INJURY IS ALLEGED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 POWERED WHEELCHAIR 890.3860 ITI INVACARE TDXSP-CG-GT

Patients

Seq Age Sex Outcome Treatment
1 Other