FDA Adverse Event Malfunction Summary report: N

COULTER® PREPPLUS

MDR report key: 2242332 · Received September 10, 2011

Report

Report Number
1061932-2011-01411
Event Type
Malfunction
Date Received
September 10, 2011
Date of Event
August 12, 2011
Report Date
August 12, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JQW
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED FOR THE EVENT. THE FSE CHECKED THE PREPPLUS AND TESTED DIFFERENT TUBES. NO TECHNICAL PROBLEMS WERE FOUND. ROOT CAUSE OF EVENT IS DUE TO THE CUSTOMER USING SAMPLE TUBES THAT WERE NOT VALIDATED FOR THE PREPPLUS. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT THEIR COULTER PREPPLUS WAS MAKING BLOOD DROPS AND SPLASHES IN FRONT OF THE INSTRUMENT. THIS ISSUE OCCURS ONLY WHEN THE CUSTOMER USES BECTON DICKINSON (BD) VACUTAINER REF. (B)(4) (LITHIUM-HEPARIN) AND REF. (B)(4) (SODIUM-HEPARIN) AND NOT WITH TRUMO VENOSAFE TUBES REF. (B)(4). THESE TUBES ARE FROM BD BUT NOT LISTED IN THE LABELING. LABELING INSTRUCTS THE USER TO TEST UNLISTED TUBES FOR ACCEPTABLE USE WITH THE PREPPLUS AND THE LABORATORY'S APPLICATION. THE OPERATOR WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) AT THE TIME OF THE EVENT. THERE WAS NO EXPOSURE TO OPEN WOUNDS OR MUCOUS MEMBRANES AND MEDICAL ATTENTION WAS NOT SOUGHT. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® PREPPLUS PIPETTING AND DILUTING SYSTEM FOR CLINICAL USE JQW BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1