FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750 HEMATOLOGY ANALYZER

MDR report key: 2242302 · Received September 10, 2011

Report

Report Number
1061932-2011-01405
Event Type
Malfunction
Date Received
September 10, 2011
Date of Event
August 3, 2011
Report Date
August 10, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K011342
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSTRUMENT WAS WITHIN QUALITY CONTROL SPECIFICATIONS WITH RESPECT TO CONTROLS AND REPRODUCIBILITY. CONTROLS WERE RUN BEFORE AND AFTER THE INCIDENT. QC RESULTS WERE ACCEPTABLE. RAW DATA WAS REQUESTED BUT HAS NOT BEEN RECEIVED. ROOT CAUSE COULD NOT BE DETERMINED FOR THIS EVENT. PER LABELING, PLATELET CLUMPS ARE LISTED AS KNOWN INTERFERING SUBSTANCES FOR THE WBC AND PLATELET PARAMETERS.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT THEY OBTAINED ERRONEOUS LOW PLATELET (PLT) RESULTS WITHOUT INSTRUMENT GENERATED MESSAGES FOR ONE (1) PATIENT. THE RESULTS WERE OBTAINED ON A COULTER LH 750 HEMATOLOGY ANALYZER. THIS PATIENT SAMPLE PREVIOUSLY HAD PLATELET CLUMPING ISSUES. REPEAT ANALYSIS OF THE PATIENT SAMPLE ON THE SAME INSTRUMENT AND AN ALTERNATE INSTRUMENT YIELDED HIGHER PLT RESULTS WITH INSTRUMENT GENERATED MESSAGES. REVIEW OF DATA PROVIDED ALSO SHOWS DISCREPANT WHITE BLOOD CELL (WBC) COUNTS WITHOUT INSTRUMENT GENERATED MESSAGES FOR THE INITIAL RUN AND INSTRUMENT GENERATED CELLULAR INTERFERENCE MESSAGES FOR SAMPLE RERUNS. ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY, THUS DID NOT HAVE AN EFFECT ON PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH 750 HEMATOLOGY ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER, INC. LH 750 NA

Patients

Seq Age Sex Outcome Treatment
1 55 YR