FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2242300 · Received September 10, 2011

Report

Report Number
2122870-2011-03388
Event Type
Malfunction
Date Received
September 10, 2011
Date of Event
August 10, 2011
Report Date
August 11, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

SAMPLE INFORMATION WAS NOT SUPPLIED. LEVEL 1 QC WAS WITHIN SPECIFICATIONS ON THE EVENT DATE. LEVEL 2 WAS RUN 4 TIMES. TWO REPETITIONS WERE WITHIN THE NORMAL REFERENCE RANGE AND TWO REPS WERE 11.5 SDS LOW. LEVEL 3 RESULTED AS 2.0 SD LOW. ON (B)(6) 2011, A BEC FIELD SERVICE ENGINEER (FSE) REPLACED THE MAIN PIPETTOR AS IT LOOKED WORN AND REBUILT THE PRECISION PUMP. PERFORMED ALL THE NECESSARY ADJUSTMENTS AND ALIGNMENTS. ALL VERIFICATION TESTING MET SPECIFICATIONS. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED, NO DEFINITIVE DEVICE FAILURE COULD BE DETERMINED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER INC (BEC) IN REGARDS TO OBTAINING A NON REPRODUCIBLE DIGOXIN RESULTS FOR ONE PATIENT'S SAMPLE. THE RESULT WAS REPORTED OUT OF THE LABORATORY. THE CUSTOMER IS NOT QUESTIONING ANY OTHER RESULTS OR ASSAYS. THIS EVENT WILL BE ASSUMED TO BE WORST CASE SCENARIO AND THAT THE DIGOXIN ORIGINALLY RESULTED ABOVE THE THERAPEUTIC RANGE AND REPEATED WITHIN THE NORMAL REFERENCE RANGE. THE CUSTOMER DOES NOT KNOW IF PATIENT TREATMENT WAS IMPACTED DUE TO THE ERRONEOUS RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE JJE BECKMAN COULTER INC. ACCESS2 N/A

Patients

Seq Age Sex Outcome Treatment
1