UNICEL® DXL 600 ACCESS® IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-03497
- Event Type
- Malfunction
- Date Received
- September 10, 2011
- Date of Event
- August 16, 2011
- Report Date
- August 16, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
SERVICE WAS NOT DISPATCHED TO THE SITE TO ADDRESS THE ISSUE. NO INSTRUMENT CALIBRATION, QUALITY CONTROL OR SYSTEMS INFORMATION WAS PROVIDED BY THE CUSTOMER FOR EVALUATION. THE PATIENT SAMPLE HAS BEEN DISPATCHED TO BECKMAN COULTER INC. CUSTOMER PRODUCT LINE SUPPORT FOR EVALUATION. BECKMAN COULTER INC. INVESTIGATION IS CURRENTLY IN PROGRESS A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.
THE CUSTOMER REPORTED THAT ON (B)(6) 2011 AN ELEVATED VITAMIN B12 RESULT WAS GENERATED ON AN UNICEL DXL 600 ACCESS IMMUNOASSAY SYSTEM FOR ONE PATIENT. THE INITIAL VITAMIN B12 RESULT, WHICH WAS ABOVE THE REFERENCE RANGE, WAS NOT RELEASED FROM THE LABORATORY, AND HENCE THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. REPEAT VITAMIN B12 TESTING ON THE SAME INSTRUMENT UTILIZING VARIOUS DILUTION RATIOS, GENERATED NON REPRODUCIBLE RESULTS WITHIN THE NORMAL REFERENCE RANGE. THE SAMPLE WAS SENT TO AN OUTSIDE LABORATORY WHERE IT WAS TESTED USING AN UNKNOWN ALTERNATIVE METHODOLOGY. THIS REPEAT RESULT WAS LOWER AND WITHIN THE NORMAL REFERENCE RANGE OF THE ASSAY. THE PATIENT SAMPLE WAS ALSO DISPATCHED TO BECKMAN COULTER INC. CUSTOMER PRODUCT LINE SUPPORT FOR EVALUATION. BECKMAN COULTER INC. INVESTIGATION IS CURRENTLY IN PROGRESS. NO PATIENT SPECIFIC INFORMATION, SAMPLE COLLECTION/HANDLING INFORMATION OR INSTRUMENT SYSTEM INFORMATION WAS PROVIDED BY THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXL 600 ACCESS® IMMUNOASSAY SYSTEM | ANALYZER, CHEMISTRY | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ACCESS VITAMIN B12 REAGENT |