FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 SYNCHRON® SYSTEM

MDR report key: 2242270 · Received September 9, 2011

Report

Report Number
2050012-2011-05124
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
August 22, 2011
Report Date
August 22, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED TO THE SITE TO ADDRESS THIS ISSUE. BECKMAN COULTER INC. GUIDED INSTRUMENT TROUBLESHOOTING INVOLVED PERFORMANCE ASSESSMENTS, VISUAL EVALUATION AND HARDWARE CORRECTIONS. THESE ACTIVITIES RESOLVED THE ISSUE.

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT ON (B)(6) 2011, ERRONEOUSLY CHLORIDE RESULTS WERE GENERATED FROM A UNICEL DXC 600 SYNCHRON SYSTEM FOR MULTIPLE PATIENT SAMPLES. BECKMAN COULTER INC. EVALUATION OF CUSTOMER SUPPLIED DATA CLARIFIED THE EVENT TO THE GENERATION OF ERRONEOUS SODIUM (NA), POTASSIUM (K), CL AND/OR CALCIUM (CALC) FOR THREE PATIENTS. THE INITIAL ASSAY RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY HOWEVER THERE WERE NO REPORTS OF DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. INSTRUMENT SODIUM QUALITY ASSURANCE RESULTS WERE LOW PRIOR TO THIS EVENT. CHLORIDE AND CALCIUM QUALITY ASSURANCE RESULTS WERE BELOW CUSTOMER'S ESTABLISHED SPECIFICATIONS AFTER THE EVENT. BECKMAN COULTER INC. LED THE CUSTOMER THROUGH INSTRUMENT TROUBLESHOOTING. THE CUSTOMER CLEANED THE CHLORIDE ELECTRODE AND PORT, RECALIBRATE THE INSTRUMENT AND ASSESSED THE SODIUM REFERENCE ELECTRODE FOR BUBBLES. THESE ACTIONS RESOLVED THE ISSUE. THE ERRONEOUS INITIAL RESULTS WERE CAUSED BY THE SAME INSTRUMENT MALFUNCTION(S). AFTER INSTRUMENT TROUBLESHOOTING, REPEAT RESULTS WERE GENERATED, REGARDED AS VALID AND PATIENT REPORTS WERE AMENDED. PATIENT SPECIFIC INFORMATION AND SAMPLE COLLECTION/HANDLING INFORMATION WERE NOT PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 SYNCHRON® SYSTEM ANALYZER, CHEMISTRY JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1