FDA Adverse Event Malfunction Summary report: N

COULTER® LH 780 HEMATOLOGY ANALYZER

MDR report key: 2242242 · Received September 9, 2011

Report

Report Number
1061932-2011-01442
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
August 10, 2011
Report Date
August 10, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061616
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED. A REPLACEMENT UPS WAS SENT TO THE CUSTOMER. THE CUSTOMER RETURNED THE UPS WHEN THEY GOT THE NEW ONE; HOWEVER, IT IS NO LONGER AVAILABLE FOR EVALUATION. ROOT CAUSE WAS UNKNOWN. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING THAT SMOKE WAS COMING FROM THE UPS (UNINTERRUPTED POWER SUPPLY) ON THE COULTER LH 780 HEMATOLOGY ANALYZER. THE CUSTOMER UNPLUGGED IT AND FOUND THAT THE UPS PLUG IN THE OUTLET WAS BLACK. THERE WAS NO ARCING OR FIRE, AND THE FIRE DEPARTMENT WAS NOT CALLED. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT. NO ONE SOUGHT MEDICAL ATTENTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH 780 HEMATOLOGY ANALYZER HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. LH 780 N/A

Patients

Seq Age Sex Outcome Treatment
1