FDA Adverse Event
Malfunction
Summary report: N
COULTER® LH 780 HEMATOLOGY ANALYZER
MDR report key: 2242242
·
Received September 9, 2011
Report
- Report Number
- 1061932-2011-01442
- Event Type
- Malfunction
- Date Received
- September 9, 2011
- Date of Event
- August 10, 2011
- Report Date
- August 10, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- GKZ
- PMA / PMN Number
- K061616
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
Additional Manufacturer Narrative · 1
SERVICE WAS NOT DISPATCHED. A REPLACEMENT UPS WAS SENT TO THE CUSTOMER. THE CUSTOMER RETURNED THE UPS WHEN THEY GOT THE NEW ONE; HOWEVER, IT IS NO LONGER AVAILABLE FOR EVALUATION. ROOT CAUSE WAS UNKNOWN. (B)(4).
Description of Event or Problem · 1
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING THAT SMOKE WAS COMING FROM THE UPS (UNINTERRUPTED POWER SUPPLY) ON THE COULTER LH 780 HEMATOLOGY ANALYZER. THE CUSTOMER UNPLUGGED IT AND FOUND THAT THE UPS PLUG IN THE OUTLET WAS BLACK. THERE WAS NO ARCING OR FIRE, AND THE FIRE DEPARTMENT WAS NOT CALLED. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT. NO ONE SOUGHT MEDICAL ATTENTION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | COULTER® LH 780 HEMATOLOGY ANALYZER | HEMATOLOGY ANALYZER | GKZ | BECKMAN COULTER, INC. | LH 780 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |