FDA Adverse Event Malfunction Summary report: N

CELL-DYN EMERALD

MDR report key: 2241925 · Received September 9, 2011

Report

Report Number
2919069-2011-00667
Event Type
Malfunction
Date Received
September 9, 2011
Report Date
August 31, 2011
Manufacturer
ABBOTT DIAGNOSTICS DIVISION
Product Code
GKZ
PMA / PMN Number
K081495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FURTHER INVESTIGATION OF THE CUSTOMER ISSUE INCLUDED A REVIEW OF THE COMPLAINT TEXT, A SEARCH FOR SIMILAR COMPLAINTS, AND A REVIEW OF LABELING. THE CUSTOMER STATED CONTROLS WERE TRENDING HIGH ON HGB AND HCT. FIELD SERVICE WAS DISPATCHED FOR ISSUE RESOLUTION. A FIELD SERVICE REPRESENTATIVE (FSR) CALIBRATED THE INSTRUMENT, CLEANED AND LUBRICATED THE SYRINGE PISTONS, LUBRICATED THE LEAD SCREW, AND BLEACHED THE COUNTING CHAMBERS. THE FSR ADJUSTED THE GAINS AND RAN PRECISION, WHICH PASSED. THE INSTRUMENT WAS PERFORMING WITHIN SPECIFICATIONS. NO ADVERSE TREND WAS IDENTIFIED FOR THE CUSTOMER'S ISSUE. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. BASED ON THE INVESTIGATION, NO PRODUCT DEFICIENCY WAS IDENTIFIED.

Additional Manufacturer Narrative · 1

(B)(4): FALSE NEGATIVE RESULT. A FOLLOW UP REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED A CELL-DYN EMERALD ANALYZER GENERATED A FALSELY DECREASED HEMOGLOBIN RESULT FOR ONE PATIENT SAMPLE. THE CELL-DYN GENERATED A HEMOGLOBIN RESULT OF 7.2 G/DL. THE SAMPLE WAS SENT TO A REFERENCE LABORATORY WHERE A HEMOGLOBIN RESULT OF 10.6. THERE WAS NO ADVERSE IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CELL-DYN EMERALD GKZ ABBOTT DIAGNOSTICS DIVISION

Patients

Seq Age Sex Outcome Treatment
1