FDA Adverse Event Malfunction Summary report: N

SYNCHRON® CX5 DELTA CLINICAL SYSTEM

MDR report key: 2241836 · Received September 9, 2011

Report

Report Number
2050012-2011-05091
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
August 11, 2011
Report Date
August 11, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K881495
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CTS (CUSTOMER TECHNICAL SUPPORT) GENERATED A SERVICE REQUEST. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(6) 2011 AND REMOVED VALVE CONNECTORS AND CLEANED WITH THE CONTACT CLEANER. FSE INSPECTED ALL BOARDS AND A BURNT SPOT WAS FOUND ON THE MMC (MASTER MOTION CONTROL) BOARD ON THE ISE SIDE. FSE ORDERED A NEW MMC BOARD AND PINCH VALVES AND RETURNED ON-SITE (B)(6) 2011 AND INSTALLED THE MMC BOARD AND MOTOR DRIVER FOR ISE. FSE ALSO REPLACED ISE VALVES THAT WERE SHORTED DUE TO A POSSIBLE SPILL. THE INSTRUMENT WAS PRIMED AND ISE WAS OBSERVED FOR VALVE FLOW AND NO PROBLEMS WERE OBSERVED. CALIBRATION WAS ALSO PERFORMED WITH NO ISSUES. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING AN ELECTRICAL SMELL AND ALSO REPORTED THAT THE ELECTROLYTE INJECTION CUP (EIC) IN THE SYNCHRON CX5 DELTA CLINICAL SYSTEM WAS OVERFLOWING. NO INJURY OR EXPOSURE WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® CX5 DELTA CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. CX5 DELTA NA

Patients

Seq Age Sex Outcome Treatment
1