FDA Adverse Event Malfunction Summary report: N

ANALYTICAL P MODULE

MDR report key: 2241804 · Received September 9, 2011

Report

Report Number
1823260-2011-04820
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
August 22, 2011
Report Date
September 9, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Description of Event or Problem · 1

THE USER RECEIVED HIGH PHOSPHORUS RESULTS FOR QUALITY CONTROL AND TWO PATIENT SAMPLES. DATA WAS ONLY PROVIDED FOR ONE PATIENT SAMPLE. THE INITIAL RESULT WAS 7.9 MG/DL AND WAS REPORTED OUTSIDE THE LABORATORY. THE SAMPLE WAS REPEATED AND THE RESULT WAS 4.4 MG/DL. THE INITIAL RESULT WAS REPORTED OUTSIDE THE LABORATORY. THE USER REFUSED TO PROVIDE INFORMATION TO DETERMINE IF THE PATIENT WAS ADVERSELY AFFECTED. THE PHOSPHORUS REAGENT LOT NUMBER WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE PROBES WERE OUT OF ALIGNMENT AND WERE DUE TO BE REPLACED. HE REPLACED ALL THE PROBES, PERFORMED ALL ALIGNMENTS, REPLACED THE REACTION CELLS AND RAN A CELL BLANK WITH NO ISSUES. HE ALSO REPLACED THE GEAR PUMP AS A PRECAUTION. TO VERIFY THE ANALYZER OPERATION, THE CUSTOMER RAN CALIBRATION AND QUALITY CONTROL WITH RESULTS WITHIN THE SPECIFIED LIMITS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL P MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1