FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 2241456 · Received August 9, 2011

Report

Report Number
1218950-2011-02309
Event Type
Malfunction
Date Received
August 9, 2011
Report Date
July 12, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED UNABLE TO ACQUIRE 12 LEAD ECG. THERE WAS NO REPORTED ADVERSE PT IMPACT. A THIRD PARTY FIELD SERVICE ENGINEER EVALUATED THE DEVICE AND CONFIRMED THE PROBLEM WAS THE BLOCK CONNECTOR ECG. THE BLOCK CONNECTOR ECG WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTING AND WAS RETURNED TO USE. WE WILL CONSIDER THIS A MALFUNCTION OF THE BLOCK CONNECTOR ECG WHERE 12 LEAD ECG COULD NOT BE ACQUIRED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED UNABLE TO ACQUIRE 12 LEAD ECG. THERE WAS NO REPORTED ADVERSE PT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX -EMS DEFIBRILLATOR MKJ PHILIPS HEALTHCARE - ANDOVER M3536A

Patients

Seq Age Sex Outcome Treatment
1