FDA Adverse Event Malfunction Summary report: N

CONSTELLATION WITH LASER

MDR report key: 2241410 · Received August 18, 2011

Report

Report Number
2028159-2011-00963
Event Type
Malfunction
Date Received
August 18, 2011
Date of Event
July 19, 2011
Report Date
July 19, 2011
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K063583
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

THE COMPANY REPRESENTATIVE EXAMINED THE SYSTEM AND COULD NOT DUPLICATE ANY PROBLEMS. HOWEVER, THE COMPANY REPRESENTATIVE WAS ABLE TO ISOLATE AND DUPLICATE PROBLEMS WITH THE SITES NITROGEN BOTTLE REGULATOR. THE COMPANY REPRESENTATIVE STATED THAT THE REGULATOR WAS NOT REGISTERING ANY READINGS OTHER THAN THE REMAINING BOTTLE PRESSURE AND WAS NOT SHOWING ANY NITROGEN EXITING TO THE SYSTEM. THE COMPANY REPRESENTATIVE REPLACED THE REGULATOR TO RESOLVE THIS ISSUE. PREVENTIVE MAINTENANCE WAS PERFORMED. THE SYSTEM WAS THEN TESTED AND MET PRODUCT SPECIFICATIONS. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE CAN BE ATTRIBUTED TO THE CUSTOMER'S NONCONFORMING NITROGEN TANK REGULATOR. (B)(4).

Description of Event or Problem · 1

A NURSE REPORTED A SYSTEM MESSAGE WAS DISPLAYED DURING A PROCEDURE THAT WAS UNABLE TO BE CLEARED. THE SYSTEM WAS SWITCHED OUT AND THE CASE WAS COMPLETED WITH NO IMPACT TO THE PATIENT. THE CUSTOMER REPORTED THAT THEY LATER FOUND OUT THAT THE SOURCE REGULATOR WAS THE CAUSE OF THE EVENT, NOT THE CONSOLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONSTELLATION WITH LASER UNIT, PHARCOFRAGMENTATION HQC ALCON - IRVINE TECHNOLOGY CENTER CONSTELLATION NA

Patients

Seq Age Sex Outcome Treatment
1