FDA Adverse Event Malfunction Summary report: N

ENTRAK

MDR report key: 2241343 · Received August 17, 2011

Report

Report Number
1720753-2011-11060
Event Type
Malfunction
Date Received
August 17, 2011
Date of Event
February 9, 2010
Report Date
August 17, 2011
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE GE SERVICE CONDUCTED A PHONE EVALUATION. THE CUSTOMER REBOOTED THE SYSTEM AFTER THE UPS WAS DONE CYCLING DOWN. THE SYSTEM WAS REPORTED OPERTATING AS INTENDED. DURING A RETROSPECTIVE REVIEW THIS EVENT WAS DETERMINED TO BE REPORTABLE. IT WAS INCLUDED AS PART OF A RETROSPECTIVE SUMMARY REPORT (RSR) REQUEST TO FDA ON APRIL 26, 2011 (B)(4). FDA REQUESTED THIS EVENT TO BE REMOVED FROM THE RSR REQUEST AND FILED VIA 3500A.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM WOULD LOCK UP. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ENTRAK RADIOLOGICAL IMAGE PROCESSING LLZ GE OEC MEDICAL SYSTEMS (SLC) ENTRAK 2500

Patients

Seq Age Sex Outcome Treatment
1