FDA Adverse Event Malfunction Summary report: N

INSTATRAK 3500

MDR report key: 2241341 · Received August 17, 2011

Report

Report Number
1720753-2011-12040
Event Type
Malfunction
Date Received
August 17, 2011
Date of Event
May 4, 2010
Report Date
August 17, 2011
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE GE SERVICE REPRESENTATIVER PERFORMED AN OVER THE PHONE EVALUATION. THE REPRESENTATIVE GUIDED THE CUSTOMER THROUGH A REBOOT OF THE SYSTEM. THE CUSTOMER REPORTS THAT THE SYSTEM OPERATES AS INTENDED. DURING A RETROSPECTIVE REVIEW THIS EVENT WAS DETERMINED TO BE REPORTABLE. IT WAS INCLUDED AS PART OF A RETROSPECTIVE SUMMARY REPORT (RSR) REQUEST TO FDA ON (B)(6), 2011 (B)(4)). FDA REQUESTED THIS EVENT TO BE REMOVED FROM THE RSR REQUEST AND FILED VIA 3500A.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM STOPPED WHILE BOOTING UP. NO PATIENT INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INSTATRAK 3500 RADIOLOGICAL IMAGE PROCESSING LLZ GE OEC MEDICAL SYSTEMS (SLC) INSTATRAK 3500

Patients

Seq Age Sex Outcome Treatment
1