FDA Adverse Event Malfunction Summary report: N

ACCURUS 800CS

MDR report key: 2241119 · Received August 17, 2011

Report

Report Number
2028159-2011-00961
Event Type
Malfunction
Date Received
August 17, 2011
Date of Event
July 18, 2011
Report Date
July 18, 2011
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K911808
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CALLED THE COMPANY TECHNICAL SUPPORT SPECIALIST (TSS) TO ASSIST WITH TROUBLESHOOTING. THE TSS ASSISTED THE FACILITY'S BIOMED IN TESTING THE SYSTEM. VITRECTOMY FUNCTIONS WERE REPORTED TO WORK FINE AND NO VACUUM PROBLEM WAS OBSERVED. THE FACILITY DID NOT REQUEST SERVICE. NO SAMPLES WERE RETURNED FOR EVALUATION AND NO ADDITIONAL INFORMATION WAS PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE IS UNKNOWN. (B)(4).

Description of Event or Problem · 1

A NURSE REPORTED THE SYSTEM DID NOT HAVE VACUUM WHILE IN VITRECTOMY MODE. A SECOND UNIT WAS BROUGHT IN AND THE CASE WAS COMPLETED. THERE WAS NO HARM TO THE PATIENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCURUS 800CS PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER ACCURUS NA

Patients

Seq Age Sex Outcome Treatment
1