FDA Adverse Event Malfunction Summary report: N

OMNIDIAGNOST - CONVENTIONAL

MDR report key: 2240925 · Received August 17, 2011

Report

Report Number
3003768277-2011-00509
Event Type
Malfunction
Date Received
August 17, 2011
Report Date
July 21, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
IZI
PMA / PMN Number
K032046
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE INVESTIGATION SHOWED THAT THE FIELD SERVICE ENGINEER TROUBLESHOT THE SYSTEM AND STATED THAT THE ROOT CAUSE WAS NOT CLEAR AS BOTH THE UNINTERRUPTED POWER SUPPLY (UPS) DIGITAL SPOT IMAGING (DSI) AS THE DSI COULD BE INVOLVED. THE UPS WAS REPLACED AND ADDITIONALLY THE DSI WAS UPGRADED TO R6.2. AFTER REPLACEMENT AND UPGRADE THE SYSTEM IS BACK TO NORMAL OPERATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DIGITAL PART OF SYSTEM (DSI) SWITCHED OFF SPONTANEOUSLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIDIAGNOST - CONVENTIONAL IZI, JAA, KPR IZI PHILIPS HEALTHCARE

Patients

Seq Age Sex Outcome Treatment
1