FDA Adverse Event Malfunction Summary report: N

HOYER HML 400

MDR report key: 2240850 · Received August 8, 2011

Report

Report Number
2182305-2011-00020
Event Type
Malfunction
Date Received
August 8, 2011
Date of Event
June 28, 2011
Report Date
August 2, 2011
Manufacturer
APEX HEALTHCARE MFG INC
Product Code
FNG
Removal / Correction Number
Z-0904-06
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN UNDER RECALL SINCE 2006. THREE NOTICES HAVE BEEN SENT TO DEALER WITHOUT RESPONSE. PURSUANT TO THIS COMPLAINT, AN ADDITIONAL NOTICE WAS SENT TO THE DEALER, NO FOLLOW-UP HAS BEEN RECEIVED AND THE DEALER HAS NOT RETURNED THE DEVICE IN QUESTION FOR EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED TO MANUFACTURER BY FACILITY, PER DEALER, A CUSTOMER NOTIFIED THE DEALER OF AN EVENT WITH A POSSIBLE INJURY OCCURRING ON (B)(6) 2011. THE DEALER, A HOMECARE RENTAL FACILITY, STATED ON HML 400 HYDRAULIC LIFT THEY HAD RENTED FAILED WHEN THE BOTTOM BOLT CAME OUT CAUSING THE JACK TO COME OFF THE MAST BRACKET; THE BOOM AND CRADLE FELL WITH A PERSON IN THE SLING. THE DEALER REPORTED THAT THE PATIENT WAS ADMITTED TO THE EMERGENCY ROOM. NO OTHER INFORMATION HAS BEEN PROVIDED REGARDING AN INJURY. THE DEALER STATED HE WAS ADVISED BY HIS INSURANCE CARRIER TO REFRAIN FROM CONTACTING THE FAMILY, AS SUCH, INSUFFICIENT INFORMATION HAS BEEN OBTAINED BY THE MANUFACTURER AND IT IS UNKNOWN IF THE PATIENT WAS TAKEN TO THE EMERGENCY ROOM FOR CAUSE PRECAUTION. PRELIMINARY INVESTIGATION REVEALS WHAT FAILED WAS THE JACK ON THE LIFT; THE SERIAL NUMBER (B)(4) OF THE LIFT WAS IN AN EARLIER RECALL Z-0904-06. MFR CONFIRMED RECALL DOCUMENTS WERE SENT TO DEALER THAT RENTED THE DEVICE TO HOME USER; HOWEVER, THE DEALER DID NOT FOLLOW THROUGH WITH THEIR RECALL RESPONSIBILITIES. THE DEALER HAS THE LIFT IN QUESTION AND HAS NOT RETURNED IT FOR EVALUATION. RECALL LITERATURE PROVIDED TO DEALER FOR FOURTH TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HOYER HML 400 PATIENT LIFT FNG APEX HEALTHCARE MFG INC HML 400

Patients

Seq Age Sex Outcome Treatment
1 81 YR Other