FDA Adverse Event Malfunction Summary report: N

LANDMARX EVOLUTION

MDR report key: 2240818 · Received August 16, 2011

Report

Report Number
1723170-2011-01289
Event Type
Malfunction
Date Received
August 16, 2011
Date of Event
July 22, 2011
Report Date
July 22, 2011
Manufacturer
MEDTRONIC NAVIGATION, INC.
Product Code
HAW
PMA / PMN Number
K050438
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

MEDTRONIC TECHNICAL SUPPORT PERSONNEL SLAVED OUT THE VIDEO FROM THE COMPUTER USING THE DVI TO VGA CABLE AND WAS STILL UNABLE TO GET A DISPLAY ON THE MONITOR. THE MEDTRONIC REP ON-SITE REPORTED AIR COMING FROM THE FAN OF THE COMPUTER AND THAT THE MONITOR WAS ALSO POWERED ON. AN RMA WAS ISSUED AND THE COMPUTER WAS SENT BACK FOR EVAL. A REPLACEMENT PART WAS SHIPPED 07/22/2011.

Description of Event or Problem · 1

A MEDTRONIC ENT REP REPORTED THE LANDMARX SYSTEM FROZE DURING A TEST FOR SURGERY PREPARATION AND THE MEDTRONIC REP DID A HARD SHUTDOWN. WHEN THE SYSTEM WAS RE-BOOTED, THERE WAS NOTHING DISPLAYED ON THE MONITOR, BUT THE MONITOR DID FLASH FOR A SHORT MOMENT AND THE COMPUTER FAN WAS HEARD RUNNING. THIS EVENT DID NOT OCCUR DURING SURGERY AND NO PT WAS PRESENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 LANDMARX EVOLUTION STEREOTAXIC INSTRUMENT (HAW) HAW MEDTRONIC NAVIGATION, INC. EVOLUTION NA

Patients

Seq Age Sex Outcome Treatment
1