FDA Adverse Event Summary report: N

HEART START XL

MDR report key: 2240519 · Received August 26, 2011

Report

Report Number
1218950-2011-02534
Date Received
August 26, 2011
Report Date
August 4, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DISPLAY ON THEIR UNIT DOESN'T WORK. THERE WAS NO REPORT OF PT INVOLVEMENT. THE UNIT WAS EVALUATED BY A PHILIPS FIELD SERVICE ENGINEER AND THE SYMPTOM WAS VERIFIED. THE ISSUE WAS RESOLVED BY REPLACING THE DISPLAY AND KEYSCAN PCA. BECAUSE MULTIPLE PARTS WERE REPLACED WE ARE UNABLE TO DETERMINE THE CAUSE OF THE MALFUNCTION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DISPLAY ON THEIR UNIT DOESN'T WORK. THERE WAS NO REPORT OF PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE - ANDOVER M4735A

Patients

Seq Age Sex Outcome Treatment
1