FDA Adverse Event
Summary report: N
HEART START XL
MDR report key: 2240519
·
Received August 26, 2011
Report
- Report Number
- 1218950-2011-02534
- Date Received
- August 26, 2011
- Report Date
- August 4, 2011
- Manufacturer
- PHILIPS HEALTHCARE - ANDOVER
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT THE DISPLAY ON THEIR UNIT DOESN'T WORK. THERE WAS NO REPORT OF PT INVOLVEMENT. THE UNIT WAS EVALUATED BY A PHILIPS FIELD SERVICE ENGINEER AND THE SYMPTOM WAS VERIFIED. THE ISSUE WAS RESOLVED BY REPLACING THE DISPLAY AND KEYSCAN PCA. BECAUSE MULTIPLE PARTS WERE REPLACED WE ARE UNABLE TO DETERMINE THE CAUSE OF THE MALFUNCTION.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE DISPLAY ON THEIR UNIT DOESN'T WORK. THERE WAS NO REPORT OF PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | PHILIPS HEALTHCARE - ANDOVER | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |