FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER

MDR report key: 2240469 · Received September 9, 2011

Report

Report Number
2050012-2011-05275
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
August 11, 2011
Report Date
August 12, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE PATIENT SAMPLE WAS DRAWN IN A BECTON DICKINSON VACUTAINER TUBE AND WAS FRESH WHEN IT WAS ASSAYED ON THE ANALYZER. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. THE FSE REPLACED THE SAMPLE PROBE, THE REAGENT TUBING ON THE A/B VALVE, AND THE TUBING FROM THE REAGENT PROBE TO THE A/B VALVE.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC. (BEC) TO REPORT ONE (1) ERRONEOUSLY LOW TOTAL PROTEIN (TP) RESULT GENERATED ON THEIR UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. THE ERRONEOUS PATIENT RESULT WAS NOT REPORTED OUT OF THE LABORATORY. THERE WAS NO IMPACT TO PATIENT TREATMENT. THE ANALYZER GENERATED AN "OIR LOW" FLAG WHEN ASSAYING THE PATIENT SAMPLE FOR TP. THE PATIENT SAMPLE WAS RE-ASSAYED FOR TP AND AN EXPECTED RESULT WAS OBTAINED. THE CUSTOMER REPORTED THAT QUALITY CONTROL (QC) RESULTS WERE WITHIN ESTABLISHED RANGES PRIOR TO THE EVENT. AFTER THE EVENT, THE CUSTOMER REPORTED THAT QC RESULTS FOR SEVERAL ANALYTES WERE OUTSIDE OF THEIR ESTABLISHED RANGES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1