FDA Adverse Event Malfunction Summary report: N

LOGIX

MDR report key: 2240052 · Received September 9, 2011

Report

Report Number
6000001-2011-23409
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
August 1, 2011
Report Date
August 15, 2011
Manufacturer
BAXTER HEALTHCARE - BUFFALO GROVE
Product Code
NEP
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PR
Reporter Occupation
PHARMACIST

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THIS DEVICE HAS NO 510(K) NUMBER, AS IT IS CLASS II EXEMPT. EVALUATION SUMMARY: BAXTER NUTRITION TECHNICAL SERVICES EVALUATED THE SOFTWARE. REVIEW OF THE WINDOWS APPLICATION EVENT VIEWER REVEALED THAT THE "AUTOGROW" FEATURE OF SQL SERVER WAS IN THE PROCESS OF INCREASING THE SIZE OF THE LOGIX OE DATABASE. WHEN THE AUTOGROW FEATURE IS ACTIVE, IT CAN RESULT IN THE REPORTED BEHAVIOR. THE PC HOSTING THE LOGIX OE DATABASE WAS REBOOTED AND THE LOGIX OE DATABASE WAS BACKED UP IN AN ATTEMPT TO PRE-EMPT THE AUTOGROW FEATURE AND RETURN THE LOGIX SYSTEM TO AN OPERATIONAL STATE. THIS WAS SUCCESSFUL, AND LOGIX OE WAS ABLE TO SUCCESSFULLY EXPORT TPN ORDERS TO LOGIX CM. THE PROBLEM WAS RESOLVED. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

BAXTER (B)(4) RECEIVED A REPORT THAT LOGIX COMPOUNDING SOFTWARE WAS SENDING AUTHORIZED ORDERS TO "EXPORT ERROR" STATUS. THE ORDERS WERE APPEARING IN BOTH THE "ORDERS" TAB AND "ERRORS" TAB OF THE MAIN PANE. THE FACILITY WAS UNABLE TO SUCCESSFULLY TRANSFER ANY ORDERS FROM LOGIX OE TO LOGIX CM. ON A SUBSEQUENT ATTEMPT TO AUTHORIZE AN ORDER IN LOGIX OE, A "MICROSOFT. NET FRAMEWORK" "LOGIX OE APPLICATION EXCEPTION" ERROR MESSAGE WAS DISPLAYED. THIS CONDITION CAN LEAD TO INCORRECT COMPOUNDING OR INCORRECT LABELING OF COMPOUNDING MATERIAL. THERE WAS NO PATIENT INVOLVEMENT; THEREFORE, NO PATIENT INJURY, MEDICAL INTERVENTION, OR ADVERSE REACTION IS ASSOCIATED WITH THE REPORTED CONDITION. NO ADDITIONAL INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 LOGIX SYSTEM/DEVICE, PHARMACY COMPOUNDING NEP BAXTER HEALTHCARE - BUFFALO GROVE

Patients

Seq Age Sex Outcome Treatment
1