FDA Adverse Event Malfunction Summary report: N

BD FACS¿ LYSE WASH ASSISTANT

MDR report key: 22399346 · Received July 3, 2025

Report

Report Number
3027394506-2025-00032
Event Type
Malfunction
Date Received
July 3, 2025
Date of Event
June 4, 2025
Report Date
August 6, 2025
Manufacturer
BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES
Product Code
JQW
UDI-DI
00382903371464
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H.3. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Additional Manufacturer Narrative · 0

THE FOLLOWING FIELD WAS UPDATED WITH CORRECTED INFORMATION: H.6 ANNEX G CODE: G04069 H.6 INVESTIGATION SUMMARY: INVESTIGATION EXECUTIVE SUMMARY: BASED ON THE INVESTIGATION RESULTS, THE REPORTED ISSUE OF THE CUSTOMER EXPERIENCING HIGH BACKGROUND ON LYMPHOMA PANELS WAS CONFIRMED. INVESTIGATION RESULTS THAT WERE PERFORMED ON THE INDICATED FAILURE MODE WERE THE FOLLOWING: -THE COMPLAINT TREND AND SERVICE NOTES WERE REVIEWED. -REVIEW OF THE DEVICE HISTORY RECORD (DHR). -CONDUCTED SYSTEM CALIBRATION AND TESTING THE POTENTIAL CAUSE OF HIGH BACKGROUND ON LYMPHOMA PANELS WAS DUE TO CLOGGED AND DIRTY FLUIDIC LINES WHERE TUBING AND CONNECTORS NEEDED TO BE REPLACED. ALTHOUGH THE INSTRUMENT WAS USED FOR DIAGNOSTIC TESTING, THE ISSUE WAS RESOLVED BEFORE THE PATIENT SAMPLE RESULTS WERE USED FOR ANY DIAGNOSIS OR TREATMENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE USING BD FACS¿ LYSE WASH ASSISTANT CONTAMINATED LINES OCCURRED. THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: I AM GETTING HIGH BACKGROUND ON ALL OF MY LEUKEMIA AND LYMPHOMA PANELS. I HAVE ISOLATED IT TO SOMETHING ON THE LWA. THE ISSUE ONLY HAPPENS WHEN I RUN ON THE LWA. IF I DO A MANUAL PROCEDURE EVERYTHING WORKS FINE. PATIENT SAMPLES CONTAMINATED.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHILE USING BD FACS¿ LYSE WASH ASSISTANT CONTAMINATED LINES OCCURRED. THERE WAS NO REPORT OF PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: I AM GETTING HIGH BACKGROUND ON ALL OF MY LEUKEMIA AND LYMPHOMA PANELS. I HAVE ISOLATED IT TO SOMETHING ON THE LWA. THE ISSUE ONLY HAPPENS WHEN I RUN ON THE LWA. IF I DO A MANUAL PROCEDURE EVERYTHING WORKS FINE. PATIENT SAMPLES CONTAMINATED

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1856233 BD FACS¿ LYSE WASH ASSISTANT STATION, PIPETTING DILUTING CLINICAL USE JQW BECTON, DICKINSON AND COMPANY, BD BIOSCIENCES 00382903371464

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown