FDA Adverse Event Malfunction Summary report: N

BD PYXIS MEDSTATION ES (MINI MAIN)

MDR report key: 22398027 · Received July 3, 2025

Report

Report Number
2016493-2025-93154
Event Type
Malfunction
Date Received
July 3, 2025
Date of Event
September 1, 2022
Report Date
June 27, 2025
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
UDI-DI
10885403512582
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS MDR IS BEING SUBMITTED AS PART OF A RETROSPECTIVE REVIEW OF RECORDS DATING JANUARY 2022-DECEMBER 5, 2024, UNDER CAPA 10308384. THE LATE SUBMISSION OF THIS REPORT IS JUSTIFIED BY THE THOROUGH AND DETAILED NATURE OF THE RETROSPECTIVE REVIEW PROCESS. THIS PROCESS WAS ESSENTIAL TO ACCURATELY CAPTURE ALL RELEVANT DATA AND ENSURE THE INTEGRITY OF OUR REPORTING. WE HAVE INCLUDED THE CAPA REFERENCE FOR THE RETROSPECTIVE REVIEW IN THE ADDITIONAL MANUFACTURER NARRATIVE SECTION OF THE FDA FORM 3500A, AS RECOMMENDED. A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINTS WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 03-MAY-2021 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE DEVICE DRAWER WAS FAILED. THE TECHNICAL SUPPORT SPECIALIST ENDED CUBEX. EXE APP AND OPENED DRAWERS IN TESTER. EXE. DRAWER 03 OPENED IN TESTER. EXE APP TO RESOLVE THE ISSUE. THE SYSTEM FUNCTIONED AS INTENDED AFTER BEING ASSESSED BY THE TECHNICAL SUPPORT SPECIALIST.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT IN BD PYXIS¿ MEDBANK MINI, DRAWERS WERE NOT OPENING WHILE TRYING TO RETRIEVE MEDICATIONS FOR A RESIDENT. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1803191 BD PYXIS MEDSTATION ES (MINI MAIN) AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 349 10885403512582

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown