FDA Adverse Event Malfunction Summary report: N

CONTOUR® NEXT

MDR report key: 22384724 · Received July 2, 2025

Report

Report Number
1810909-2025-00101
Event Type
Malfunction
Date Received
July 2, 2025
Date of Event
May 28, 2025
Report Date
July 2, 2025
Manufacturer
ASCENSIA DIABETES CARE US INC.
Product Code
NBW
UDI-DI
05016003977404
PMA / PMN Number
K210687
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER DID NOT RETURN THE SUSPECTED DEVICE FOR EVALUATION. THEREFORE, AN IN-HOUSE TESTING WAS PERFORMED WITH THE IN-HOUSE CONTOUR® NEXT ONE METER WITH SERIAL (B)(6) AND IN-HOUSE CONTOUR® NEXT TEST STRIPS FROM LOT # 4EPEG31A, USING BLOOD SPIKED WITH GLUCOSE AT 3.8 MMOL/L, AS DETERMINED BY YSI INSTRUMENT IN FIVE REPLICATES. ALL TESTS RECOVERED WITHIN THE FIT-FOR-USE LIMITS. THE INITIAL REPORTER (E1) CONTACT DETAILS WERE NOT PROVIDED. UNKNOWN WAS CAPTURED IN SECTION A1, AND NO INFORMATION WAS CAPTURED IN SECTION A4, AS THE PATIENT'S WEIGHT WAS NOT PROVIDED. THE CONTOUR® NEXT TEST STRIPS WITH SKU # 9774 AND LOT # 4EPEG31A HAS THE 510K# OF K210687 AND (B)(4). THE DEVICE WAS DISTRIBUTED OUTSIDE THE US, THEREFORE, NO GUDID INFORMATION EXISTS.

Description of Event or Problem · 0

A HEALTHCARE PROFESSIONAL (HCP) FROM CHINA REPORTED THAT WHILE PERFORMING BLOOD GLUCOSE TESTS ON ONE OF THEIR PATIENTS WITH THE CONTOUR® NEXT ONE METER, THEY OBTAINED BLOOD GLUCOSE READINGS OF 0.7 MMOL/L WITH ONE VIAL OF TEST STRIPS AND 8.0 MMOL/L WITH ANOTHER VIAL OF TEST STRIPS. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE HCP DISCARDED THE TEST STRIPS ASSOCIATED WITH THE EVENT, THEREFORE, THE DEVICE IS NOT EXPECTED TO BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
142142 CONTOUR® NEXT BLOOD GLUCOSE TEST STRIPS NBW ASCENSIA DIABETES CARE US INC. 9774 4EPEG31A 05016003977404

Patients

Seq Age Sex Outcome Treatment
1 70 YR Female