FDA Adverse Event Injury Summary report: N

DAVINCI XI

MDR report key: 22375960 · Received July 1, 2025

Report

Report Number
2955842-2025-27465
Event Type
Injury
Date Received
July 1, 2025
Date of Event
June 5, 2025
Report Date
June 5, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED EVENT WAS ADDRESSED WITH PHONE SUPPORT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) SPOKE WITH THE ISI CLINICAL SALES REPRESENTATIVE (CSR) AND INSTRUCTED TO REMOVE THE FILTERS WHICH COULD BE THE CAUSE OF THIS OVERHEATING IF THEY ARE DIRTY. THE CSR STATED THE FILTERS WERE REMOVED BY THE CUSTOMER AND BASED ON CUSTOMER FEEDBACK, THE DAY¿S SURGERIES WENT WELL AND THERE WAS NO OVERHEATING OF THE SYSTEM. NO SITE VISIT WAS CONDUCTED. THE SYSTEM WAS WORKING PROPERLY AND NO ADDITIONAL ACTION WAS REQUIRED AS THE ISSUE WAS RESOLVED. A LOG REVIEW REVEALED TEMPERATURE WARNINGS POINTING TO THE VIDEO PROCESSING (VP) UNIT, WITH SUGGESTIONS TO CHECK FILTERS.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, AN OR NURSE INDICATED THAT THE SYSTEM SHUT DOWN BY ITSELF 2 MINUTES AFTER AN OVERTEMPERATURE ALARM WAS GENERATED. PRIOR TO CONTACTING AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) FOR ASSISTANCE, THE CUSTOMER HAD ALREADY REBOOTED THE SYSTEM BUT THE ISSUE PERSISTED. THE NURSE ALSO STATED THAT THE VISION SIDE CART (VSC) WAS NOISY TODAY IN THE FRONT. THE TSE INFORMED THE NURSE THAT THERE ARE THE FILTERS THERE BUT AS THEY ARE IN THE MIDDLE OF SURGERY, THEY WON'T OPEN IT TO KEEP THE OR STERILE. THE CUSTOMER WAS GOING TO CONVERT THE CASE TO OPEN SURGERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1382193 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-46 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Required Intervention DA VINCI INSTRUMENTS AND ACCESSORIES.