COBAS 8000 C702 MODULE
Report
- Report Number
- 1823260-2025-01976
- Event Type
- Malfunction
- Date Received
- June 30, 2025
- Date of Event
- June 6, 2025
- Report Date
- July 21, 2025
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K100853
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- EI
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
REAGENT ISSUES WERE EXCLUDED AS THE CUSTOMER HAD NO FURTHER ISSUES, AND THE CORRECT REPEAT RESULT WAS RECEIVED USING THE SAME REAGENT. THE FIELD SERVICE ENGINEER (FSE) CHECKED THE INSTRUMENT AND REPLACED THE DIAPHRAGM VALVES AND THE SAMPLE PROBES. BASED ON THE INFORMATION PROVIDED, THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.
THE CHOL2 REAGENT LOT NUMBER WAS 839947 WITH AN EXPIRATION DATE OF 31-AUG-2025. THE GLUC3 REAGENT LOT NUMBER WAS 812051 WITH AN EXPIRATION DATE OF 30-SEP-2025.
THE INITIAL REPORTER COMPLAINED OF DISCREPANT LOW RESULTS FOR 2 PATIENT SAMPLES TESTED FOR GLUCOSE HK GEN.3 (GLUC3) AND CHOLESTEROL GEN.2 (CHOL2) ON A COBAS 8000 C702 MODULE. PATIENT 1 INITIAL GLUC3 RESULT WAS <0.11 MMOL/L. THE REPEAT RESULT WAS 4.27 MMOL/L. PATIENT 2 INITIAL CHOL2 RESULT WAS 0.81 MMOL/L. THE REPEAT RESULT WAS 3.99 MMOL/L. THE INITIAL GLUC3 RESULT WAS 0.2 MMOL/L. THE REPEAT RESULT WAS 10 MMOL/L.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 928633 | COBAS 8000 C702 MODULE | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |