FDA Adverse Event Malfunction Summary report: N

CAVITRON 300 SERIES G310SCLR(DNA)

MDR report key: 22349710 · Received June 27, 2025

Report

Report Number
2424472-2025-00088
Event Type
Malfunction
Date Received
June 27, 2025
Report Date
September 8, 2025
Manufacturer
DENTSPLY LLC
Product Code
ELC
UDI-DI
D00382703111
PMA / PMN Number
K150535
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE LACK OF WATER FLOW HAS CAUSED AN OVERHEATING INSERT. SINCE AN OVERHEATING INSERT COULD NECESSITATE MEDICAL/SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE/CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803.THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH HAS NOT BEEN RETURNED AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Additional Manufacturer Narrative · 0

EDH DSP/IF/IC/SCAN BOARD DAMAGED. ALL THE ACCESSORIES WERE RECEIVED FOR EVALUATION. UNIT HAS A DAMAGED DISPLAY PCB, DISTORTED SCREEN AND FROZEN DISPLAY, DIRTY WATER FILTER. REPLACED THE LISTED PARTS, CHECKED UNIT FOR PERFORMANCE, CLEANED AND FINAL TEST. QA/JB. DHR REVIEW IS NOT REQUIRED BECAUSE THE PRODUCT WAS RETURNED FOR EVALUATION, AND THE DESCRIBED FAILURE MODE IS A KNOWN HAZARD.

Description of Event or Problem · 0

WHILE THE CUSTOMER WAS USING A CAVITRON 300 SERIES G310, THEY ALLEGE THAT THEY HAVE LOW WATER FLOW AND THE HANDPIECE IS HEATING UP. NO INJURY WAS REPORTED FROM THE ALLEGED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1802837 CAVITRON 300 SERIES G310SCLR(DNA) SCALER, ULTRASONIC ELC DENTSPLY LLC D00382703111

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown