FDA Adverse Event Malfunction Summary report: N

SERVO-S BASE UNIT

MDR report key: 22344475 · Received June 27, 2025

Report

Report Number
8010042-2025-0000979
Event Type
Malfunction
Date Received
June 27, 2025
Report Date
June 27, 2025
Manufacturer
MAQUET CRITICAL CARE AB
Product Code
CBK
PMA / PMN Number
K123149
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

ACCORDING TO THE INFORMATION PROVIDED BY THE TECHNICIAN, EVEN AFTER THE RESTART OF THE VENTILATOR, THE TECHNICAL ERROR PERSISTED. THE DEVICE WAS REPAIRED BY THIRD PARTY SERVICE. THERE WAS NO ON-SITE VISIT BY OUR TECHNICIAN. NO DETAILS WERE PROVIDED REGARDING FINAL SOLUTION OF THE ISSUE. GENERATED TECHNICAL ERROR INDICATES THAT THE SAFETY VALVE IS DETECTED AS OPEN WITHOUT FULFILLED OPENING CONDITIONS. A SAFETY VALVE OPEN ALARM SHALL BE TRIGGERED WHEN A LOW LEVEL OF THE SIGNAL SAFETY VALVE CLOSED IS DETECTED FOR MORE THAN 8 SEC AND BEFORE 10 SEC. THE DEVICE'S LOGS WERE NOT PROVIDED FOR FURTHER ANALYSIS. AS THE FINAL SOLUTION IS UNKNOWN, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE SERIAL NUMBER FOR THE MEDICAL DEVICE REFERRED TO IN THIS MEDICAL DEVICE REPORT HAS NOT BEEN RECEIVED, AND THEREFORE, NO UDI NUMBER AND MANUFACTURE DATE CAN BE PROVIDED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE VENTILATOR GENERATED A TECHNICAL ERROR CODE INDICATING AN OPEN SAFETY VALVE. THERE WAS NO PATIENT HARM REPORTED. MANUFACTURER'S REF. #: (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1127082 SERVO-S BASE UNIT VENTILATOR, CONTINUOUS, FACILITY USE CBK MAQUET CRITICAL CARE AB 6640440

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown