FDA Adverse Event
Injury
Summary report: N
PULSE 2 PRO
MDR report key: 22340610
·
Received June 25, 2025
Report
- Report Number
- MW5171997
- Event Type
- Injury
- Date Received
- June 25, 2025
- Date of Event
- June 15, 2025
- Report Date
- June 18, 2025
- Manufacturer
- UNKNOWN
- Product Code
- QUG
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Voluntary report
- Reporter Location
- IL, US
- Reporter Occupation
- UNKNOWN
- Health Professional
- *
Narratives
Description of Event or Problem · 0
THE DOME OF THE HEARING AID CAME OFF IN THE PERSONS INNER EAR AND NEEDED TO BE EXTRACTED. IN ADDITION, THE COMPANY THAT SELLS THE DEVICE OFFERS A 14-DAY "TRIAL" THE ADVERTISING OF THE TRIAL IS MISLEADING AS THE TRIAL STARTS ON THE DAY THE DEVICE IS SHIPPED NOT ON THE DAY THE DEVICE ARRIVES AT THE PATIENT HOME. WHEN THE PATIENT TRIED TO RETURN THE DEVICE IT WAS ONLY AFTER 12 DAYS BUT THEY STILL REFUSED TO SEND A RETURN LABEL AND CHARGED THE FULL AMOUNT FOR THE DEVICE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 837669 | PULSE 2 PRO | HEARING AID, AIR-CONDUCTION WITH WIRELESS TECHNOLOGY, OVER THE COUNTER | QUG | UNKNOWN | G22 BEIGE(U) |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 76 YR | Male | Required Intervention | B-12 DAILY.| MULTI VITAMIN. |