FDA Adverse Event Injury Summary report: N

PULSE 2 PRO

MDR report key: 22340610 · Received June 25, 2025

Report

Report Number
MW5171997
Event Type
Injury
Date Received
June 25, 2025
Date of Event
June 15, 2025
Report Date
June 18, 2025
Manufacturer
UNKNOWN
Product Code
QUG
Adverse Event
Yes
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
IL, US
Reporter Occupation
UNKNOWN
Health Professional
*

Narratives

Description of Event or Problem · 0

THE DOME OF THE HEARING AID CAME OFF IN THE PERSONS INNER EAR AND NEEDED TO BE EXTRACTED. IN ADDITION, THE COMPANY THAT SELLS THE DEVICE OFFERS A 14-DAY "TRIAL" THE ADVERTISING OF THE TRIAL IS MISLEADING AS THE TRIAL STARTS ON THE DAY THE DEVICE IS SHIPPED NOT ON THE DAY THE DEVICE ARRIVES AT THE PATIENT HOME. WHEN THE PATIENT TRIED TO RETURN THE DEVICE IT WAS ONLY AFTER 12 DAYS BUT THEY STILL REFUSED TO SEND A RETURN LABEL AND CHARGED THE FULL AMOUNT FOR THE DEVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
837669 PULSE 2 PRO HEARING AID, AIR-CONDUCTION WITH WIRELESS TECHNOLOGY, OVER THE COUNTER QUG UNKNOWN G22 BEIGE(U)

Patients

Seq Age Sex Outcome Treatment
1 76 YR Male Required Intervention B-12 DAILY.| MULTI VITAMIN.