FDA Adverse Event Malfunction Summary report: N

OT VERIO METER

MDR report key: 2233846 · Received September 4, 2011

Report

Report Number
3008382007-2011-00336
Event Type
Malfunction
Date Received
September 4, 2011
Report Date
August 9, 2011
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT; 510K#: K093745.

Description of Event or Problem · 1

THE LAY USER/PATIENT IN THE (B)(6) CONTACTED LIFESCAN TO REPORT THE ONE TOUCH VERIO METER WAS GIVING THE ERROR 4 ERROR MESSAGE. THE PATIENT'S TESTING TECHNIQUE WAS CORRECT AND THE TEST STRIPS CORRECTLY DREW IN THE BLOOD SAMPLE. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THE PATIENT SUFFERED NO INJURY DUE TO THIS ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3087179

Patients

Seq Age Sex Outcome Treatment
1 47 YR