FDA Adverse Event Malfunction Summary report: N

UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2233748 · Received September 3, 2011

Report

Report Number
2122870-2011-03371
Event Type
Malfunction
Date Received
September 3, 2011
Date of Event
August 10, 2011
Report Date
August 10, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED TO THE SITE FOR THIS EVENT THE SAMPLE IN QUESTION WAS FORWARDED TO BECKMAN COULTER INC. FOR ADDITIONAL EVALUATION AND INVESTIGATION. THIS PROCESS IS ONGOING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT AN ERRONEOUS FREE TOTAL THYROXINE (FRT4) RESULT WAS GENERATED ON A UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM FOR ONE PATIENT SAMPLE. THE INITIAL FRT4 RESULT, WHICH WAS WITHIN THE NORMAL REFERENCE RANGE, WAS NOT REPORTED OUT OF THE LABORATORY AND WAS QUESTIONED BY THE CUSTOMER AS IT DID NOT MATCH THE PATIENT'S CLINICAL PICTURE. THERE WAS NO DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. THE TEST SAMPLE WAS FORWARDED TO BECKMAN COULTER INC. FOR ADDITIONAL TESTING AND INVESTIGATION. INSTRUMENT FRT4 QUALITY CONTROL RESULTS RECOVERED WITHIN THE CUSTOMER'S ESTABLISHED SPECIFICATION RANGE DURING THE TIMEFRAME OF THE EVENT. THE SAMPLE WAS DRAWN INTO A SST TUBE AND CENTRIFUGED PRIOR TO TESTING. THE SAMPLE WAS NO MORE THAT 4 HOURS OLD AT THE TIME OF TESTING AND WAS RETAINED AT ROOM TEMPERATURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 ACCESS FREE T4 REAGENT