ACCESS® 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-03165
- Event Type
- Malfunction
- Date Received
- September 3, 2011
- Date of Event
- August 1, 2011
- Report Date
- August 3, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- VA, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
THE SAMPLE WAS COLLECTED IN A BD SERUM SEPARATOR TUBE WITH AN ALLOTTED CLOT TIME OF 30 MINUTES. THE SAMPLE WAS CENTRIFUGED AT 3000 RPM FOR AN UNSPECIFIED TIME. THE SAMPLE HAD BEEN STORED FOR 5 DAYS AT REFRIGERATED TEMPERATURE BEFORE TESTING. PER THE CUSTOMER COMPLAINT RECORDS, THE CUSTOMER RAN A SYSTEM CHECK ON (B)(4) 2011. ALL PORTIONS PASSED WITHIN PUBLISHED SPECIFICATIONS. QC IS RUN DAILY AND ON EACH REAGENT PACK. QC WAS WITHIN ESTABLISHED RANGE PRIOR TO THE EVENT. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011 AND REBUILT THE PRECISION PUMP AND VALVE. THE FSE ALSO CONFIRMED ALIGNMENTS OF MAIN PIPETTOR. ALTHOUGH THE FSE ADDRESSED SEVERAL HARDWARE ISSUES, NO DEFINITIVE ROOT CAUSE COULD BE DETERMINED FOR THIS EVENT.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING DISCREPANT RESULTS FOR DIL-HCG (DIL - HUMAN CHORIONIC GONADOTROPIN) ONE PATIENT'S SAMPLE OUTSIDE OF ASSAY PRECISION CLAIMS, GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. ALL RESULTS OBTAINED WERE POSITIVE. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN. THE CUSTOMER DID NOT REPORT AFFECT TO THE PATIENT OR USER ATTRIBUTED OR CONNECTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | ACCESS® 2 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |