FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2233731 · Received September 3, 2011

Report

Report Number
2122870-2011-03165
Event Type
Malfunction
Date Received
September 3, 2011
Date of Event
August 1, 2011
Report Date
August 3, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS COLLECTED IN A BD SERUM SEPARATOR TUBE WITH AN ALLOTTED CLOT TIME OF 30 MINUTES. THE SAMPLE WAS CENTRIFUGED AT 3000 RPM FOR AN UNSPECIFIED TIME. THE SAMPLE HAD BEEN STORED FOR 5 DAYS AT REFRIGERATED TEMPERATURE BEFORE TESTING. PER THE CUSTOMER COMPLAINT RECORDS, THE CUSTOMER RAN A SYSTEM CHECK ON (B)(4) 2011. ALL PORTIONS PASSED WITHIN PUBLISHED SPECIFICATIONS. QC IS RUN DAILY AND ON EACH REAGENT PACK. QC WAS WITHIN ESTABLISHED RANGE PRIOR TO THE EVENT. A BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011 AND REBUILT THE PRECISION PUMP AND VALVE. THE FSE ALSO CONFIRMED ALIGNMENTS OF MAIN PIPETTOR. ALTHOUGH THE FSE ADDRESSED SEVERAL HARDWARE ISSUES, NO DEFINITIVE ROOT CAUSE COULD BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING DISCREPANT RESULTS FOR DIL-HCG (DIL - HUMAN CHORIONIC GONADOTROPIN) ONE PATIENT'S SAMPLE OUTSIDE OF ASSAY PRECISION CLAIMS, GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. ALL RESULTS OBTAINED WERE POSITIVE. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN. THE CUSTOMER DID NOT REPORT AFFECT TO THE PATIENT OR USER ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS® 2 N/A

Patients

Seq Age Sex Outcome Treatment
1