FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 2233719 · Received September 2, 2011

Report

Report Number
2122870-2011-03187
Event Type
Malfunction
Date Received
September 2, 2011
Date of Event
August 5, 2011
Report Date
August 5, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CUSTOMER TECHNICAL SUPPORT (CTS) RECOMMENDED CEASING INSTRUMENT PROCESSING OF SAMPLES BUT THE CUSTOMER SAID THEY WERE DEALING WITH MORNING RUNS AND A LARGE NUMBER OF SAMPLES. THE CUSTOMER REQUESTED IMMEDIATE, AFTER-HOURS SERVICE. SERVICE WAS DISPATCHED FOR THIS EVENT AND ON-SITE ON (B)(4) 2011. THE FSE FOUND THAT THE WASH BUFFER PERISTALTIC TRANSFER PUMP TUBING HAD A HOLE IN IT CAUSING THE LEAKAGE. THE FSE REPLACED THE TUBING IN BOTH THE WASH BUFFER AND WASTE TRANSFER PUMP. THE CUSTOMER RAN AND VERIFIED CONTROLS. HARDWARE IS THE ROOT CAUSE OF THE EVENT. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BEC) CONCERNING A LEAK FROM UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE CUSTOMER STATED THE LEAK STARTED AS SMALL SPOTS BUT CONTINUED TO GET WORSE WITH CONTINUED OPERATION OF THE INSTRUMENT. THE LEAK WAS CONTAINED WITH A PAPER TOWELS PLACED ON THE FLOOR. THE CUSTOMER WAS WEARING GLOVES ON AND STATED THERE WAS NO DIRECT BARE SKIN CONTACT WITH THE FLUID. MSDS WAS NOT REVIEWED, BUT THE FACILITY HAS AN EXPOSURE CONTROL PLAN IN PLACE. THERE WAS NO REPORT OF INJURY. THE CUSTOMER WAS NOT QUESTIONING ANY PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. DXI 800 NA

Patients

Seq Age Sex Outcome Treatment
1