ALARIS SYSTEM
Report
- Report Number
- 2016493-2025-90521
- Event Type
- Malfunction
- Date Received
- June 26, 2025
- Date of Event
- June 9, 2025
- Report Date
- June 20, 2025
- Manufacturer
- CAREFUSION SD
- Product Code
- MEA
- UDI-DI
- 10885403812002
- PMA / PMN Number
- K043299
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
BD TECHNICAL SUPPORT TROUBLESHOOT WITH CUSTOMER OVER THE PHONE. A DEVICE HISTORY RECORD, COMPLAINT HISTORY REVIEW, AND RISK REVIEW ON FAILURE MODES ARE PERFORMED ON EACH DEVICE WITH REPORTABLE MALFUNCTION(S) ALONG WITH OTHER METHODS OF INVESTIGATION AS CODED IN SECTION H6 OF THIS MDR REPORT. ROOT CAUSE: THE PROBABLE CAUSE OF THE REPORTED DEVICE HAD CALIBRATION REQUIRED ERROR EVEN THOUGH CALIBRATION WAS ALREADY COMPLETED WAS NOT IDENTIFIED DURING THE CUSTOMER CALL. THE TECH SUPPORT RECOMMENDED TO PERFORM CALIBRATION ON PCA, IMMEDIATELY FOLLOWED BY PREVENTIVE MAINTENANCE TASK. PER 803.52(F)(11)(III) THE INFORMATION PROVIDED REPRESENTS ALL OF THE KNOWN INFORMATION AT THIS TIME. THE COMPLAINANT OR REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO THE MANUFACTURER.
IT WAS REPORTED THAT THE PCA PUMP MODULE KEPT SAYING "CALIBRATION REQUIRED" EVEN THOUGH CALIBRATION WAS ALREADY COMPLETED. THERE WAS NO PATIENT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1491074 | ALARIS SYSTEM | PUMP, INFUSION | MEA | CAREFUSION SD | 8120 | 10885403812002 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |