FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 22334116 · Received June 26, 2025

Report

Report Number
2955842-2025-27449
Event Type
Malfunction
Date Received
June 26, 2025
Date of Event
June 3, 2025
Report Date
February 5, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE THE VIO INTEGRATED ELECTROSURGICAL GENERATOR UNIT (IESU) TO PERFORM FAILURE ANALYSIS (FA). FA WAS ABLE TO CONFIRM THE REPORTED COMPLAINT VIA SYSTEM LOGS AND REPRODUCED THE ISSUE DURING IN-HOUSE TESTING. DURING IESU CAUTERY ACTIVATION, THE M2 ERROR WAS FOUND, CONFIRMING THE FAULT OCCURRED IN THE FIELD. UPON VISUAL INSPECTION, NO ISSUES WERE FOUND THAT WOULD BE RELATED TO THE REPORTED EVENT. THE PROBABLE ROOT CAUSE COULD BE ATTRIBUTED TO FAULTY ELECTRICAL COMPONENTS INSIDE THE IESU THROWING ERROR M-02. THIS ERROR INDICATES MODULE TIMEOUT.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE WAS ABLE TO REPRODUCE THE ISSUE AND REPLACED THE VIO INTEGRATED ELECTROSURGICAL GENERATOR UNIT (IESU). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. AS OF THE DATE OF THIS REPORT, THE IESU HAS NOT YET BEEN RECEIVED BY INTUITIVE SURGICAL, INC. (ISI) FOR EVALUATION.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PARTIAL NEPHRECTOMY SURGICAL PROCEDURE, THE INTUITIVE SURGICAL, INC. (ISI) CLINICAL TERRITORY ASSOCIATE (CTA) CALLED IN TO INFORM THAT THE VIO INTEGRATED ELECTROSURGICAL GENERATOR UNIT (IESU) SHOWED CONSTANT M-02 ERRORS AND DID NOT ACTIVATE. THE ISI TECHNICAL SUPPORT ENGINEER (TSE) GUIDED THE CALLER TO POWER CYCLE THE IESU AND USE A DIFFERENT POWER SOCKET. HOWEVER, THE ERROR STILL PERSISTED, AND THE ENERGY DID NOT ACTIVATE. THE SURGEON ELECTED TO CONTINUE THE PROCEDURE USING AN EXTERNAL GENERATOR WITH THE EXTERNAL FOOT PEDALS. NO KNOWN IMPACT OR PATIENT CONSEQUENCE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
361292 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-46 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.