FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 2233083 · Received July 26, 2011

Report

Report Number
1218950-2011-02140
Event Type
Malfunction
Date Received
July 26, 2011
Report Date
June 28, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE UNIT WAS NOT RECOGNIZING THE HANDS FREE CABLE WHEN PERFORMING THE OPERATIONAL CHECK. THEY NOTED A PADS CABLE FAILURE MESSAGE, AND IN THEY INDICATED THAT THERE WAS A THERAPY CABLE FAILURE MESSAGE IN THE STATUS LOGS. THE DEVICE WAS EVALUATED AT PHILIPS. THE SYMPTOM WAS VERIFIED. THE ISSUE WAS LOCALIZE TO THE POWER PCA. THE POWER PCA WAS REPLACED TO RESOLVE THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE UNIT WAS NOT RECOGNIZING THE HANDS FREE CABLE WHEN PERFORMING THE OPERATIONAL CHECK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE - ANDOVER M3535A

Patients

Seq Age Sex Outcome Treatment
1