FDA Adverse Event
Malfunction
Summary report: N
HEARTSTART MRX
MDR report key: 2233083
·
Received July 26, 2011
Report
- Report Number
- 1218950-2011-02140
- Event Type
- Malfunction
- Date Received
- July 26, 2011
- Report Date
- June 28, 2011
- Manufacturer
- PHILIPS HEALTHCARE - ANDOVER
- Product Code
- MKJ
- PMA / PMN Number
- K031187
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT THE UNIT WAS NOT RECOGNIZING THE HANDS FREE CABLE WHEN PERFORMING THE OPERATIONAL CHECK. THEY NOTED A PADS CABLE FAILURE MESSAGE, AND IN THEY INDICATED THAT THERE WAS A THERAPY CABLE FAILURE MESSAGE IN THE STATUS LOGS. THE DEVICE WAS EVALUATED AT PHILIPS. THE SYMPTOM WAS VERIFIED. THE ISSUE WAS LOCALIZE TO THE POWER PCA. THE POWER PCA WAS REPLACED TO RESOLVE THE ISSUE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE UNIT WAS NOT RECOGNIZING THE HANDS FREE CABLE WHEN PERFORMING THE OPERATIONAL CHECK.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEARTSTART MRX | MKJ | PHILIPS HEALTHCARE - ANDOVER | M3535A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |