FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 2233079 · Received July 26, 2011

Report

Report Number
1218950-2011-02129
Event Type
Malfunction
Date Received
July 26, 2011
Report Date
June 30, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). A PHILIPS FSE WENT TO THE CUSTOMER SITE AND VERIFIED THE FAILURE. THERE WERE TWO LOOSE CABLE CONNECTIONS. THE CABLES WERE RESEATED AND THE BATTERY PCA WAS ALSO REPLACED. DUE TO THE FIELD SERVICE ENGINEER FINDING 2 LOOSE CONNECTIONS AND ALSO REPLACING THE BATTERY PCA WE CANNOT DETERMINE THE CAUSE OF THIS REPORTED FAILURE. THE UNIT PASSED ALL POST-SERVICING TESTING AND REMAINS AT THE CUSTOMER SITE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO DETECT THE BATTERY IN ONE OF THE BATTERY COMPARTMENTS. THERE WAS NO PATIENT INVOLVEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX -EMS DEFIBRILLATOR MKJ PHILIPS HEALTHCARE - ANDOVER M3536A

Patients

Seq Age Sex Outcome Treatment
1