FDA Adverse Event Malfunction Summary report: N

SYNCHRON® LX20 ANALYZER (W/O CAP PIERCER)

MDR report key: 2232435 · Received September 2, 2011

Report

Report Number
2050012-2011-04797
Event Type
Malfunction
Date Received
September 2, 2011
Date of Event
August 4, 2011
Report Date
August 4, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K011213
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NM, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(4) 2011 AND INSPECTED THE INSTRUMENT BEFORE BOOT UP OR RESTORING POWER AND CHECKED COOLING FANS BEHIND INSTRUMENT. FSE DID NOT OBSERVE ANY APPARENT PROBLEM OR SIGNS OF BAD MOTORS. FSE WAS UNABLE TO BOOT UP THE INSTRUMENT AND THE CUSTOMER INFORMED FSE THAT THE HOSPITAL EXPERIENCED MAJOR POWER FAILURES. FSE ATTEMPTED TO TROUBLESHOOT POWER SUPPLIES (PS) AND ATTEMPTED TO CHANGE PS CABLING BUT WAS UNSUCCESSFUL IN DOING SO AND HENCE ORDERED NEW POWER SUPPLIES. FSE WENT BACK ON-SITE (B)(4) 2011, REPLACED ALL PS AND BOOTED UP INSTRUMENT. FSE THEN PRIMED AND RELOADED REAGENTS. THE CUSTOMER RAN QC AND CALIBRATED ALL REQUIRED CHEMISTRIES WITH NO ISSUES NOTED. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING A BURNING SMELL AT THE BACK OF THE SYNCHRON LX20 ANALYZER. NO INJURY WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON® LX20 ANALYZER (W/O CAP PIERCER) CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. LX20 NA

Patients

Seq Age Sex Outcome Treatment
1