FDA Adverse Event Malfunction Summary report: N

UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2232152 · Received September 2, 2011

Report

Report Number
2122870-2011-03109
Event Type
Malfunction
Date Received
September 2, 2011
Date of Event
August 5, 2011
Report Date
August 5, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS DISPATCHED TO THE SITE ON (B)(6) 2011 FOR THIS EVENT THE FIELD SERVICE ENGINEER (FSE) PERFORMED REAGENT PIPETTOR ALIGNMENTS AND SUBSEQUENTLY VERIFIED INSTRUMENT PERFORMANCE VIA A HIGH SENSITIVITY SYSTEM CHECK WHICH GENERATED ACCEPTABLE RESULTS. THE INSTRUMENT WAS RETURNED INTO SERVICE UPON THE COMPLETION OF VERIFIED REPAIRS. NO DEFINITIVE ROOT CAUSE WAS DETERMINED FOR THIS EVENT TO DATE.

Additional Manufacturer Narrative · 1

THE INITIAL REPORT INCORRECTLY POSSESSED A RESULTS HEADER REFERENCING "ACCUTNI". THE CORRECT RESULTS HEADER SHOULD HAVE REFERENCED PROGESTERONE. ALSO THE ORIGINAL REPORT REFERENCED A RESULT UNIT OF NG/ML. THE CORRECT UNITS FOR THIS EVENT'S PROGESTERONE RESULTS IS NMOL/L.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT IMPRECISE PROGESTERONE RESULTS WERE GENERATED FROM A UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM FOR ONE PATIENT SAMPLE ON (B)(6) 2011. THE INITIAL PROGESTERONE RESULT WAS HIGHER THAN EXPECTED. UPON REPEAT ON THE SAME INSTRUMENT, THE PATIENT SAMPLE RECOVERED A LOWER PROGESTERONE RESULT. THE SAMPLE WAS ALSO TESTED ON AN ALTERNATIVE INSTRUMENT WHICH GENERATED LOWER RESULTS IN ALIGNMENT WITH THE REPEAT RESULT. COLLECTIVELY, THE RESULTS WERE OUTSIDE THE ASSAY'S PRECISION CLAIMS. THE IMPRECISE RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY HENCE THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT ASSOCIATED OR ATTRIBUTED TO THIS EVENT. THE SAMPLE WAS COLLECTED IN A LITHIUM HEPARIN TUBE AND SPUN PRIOR TO TESTING. THE SAMPLE WAS A FULL DRAW AND THE PLASMA DID NOT LOOK HEMOLYZED OR TURBID. AN INSTRUMENT SYSTEM CHECK GENERATED RESULTS WHICH MET ESTABLISHED SPECIFICATIONS PRIOR TO THE EVENT. THE INSTRUMENT'S PROGESTERONE QUALITY CONTROL RESULTS WERE WITHIN ONE STANDARD DEVIATION OF MEAN DURING THE TIMEFRAME OF THIS EVENT. THERE WERE NO ISSUES POSTED TO THE INSTRUMENT'S EVENT LOG AND THE PROGESTERONE RESULTS WERE THE ONLY RESULTS OR ASSAY IN QUESTION TO DATE PATIENT SPECIFIC INFORMATION WAS NOT PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXL800 ACCESS IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 ACCESS PROGESTERONE REAGENT